Wed.Oct 11, 2023

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Innovating the future by combining humans, technology, and AI

Paul Hobcraft

The interplay potential in exploring the combination of humans, technology and AI This interplay between humans, technology, and AI is dynamic and involves continuous interaction, collaboration, and feedback between these elements. The future of innovation, by combining these, offers a very rich promise to provide a fascinating and different future.

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Is Your Team Caught in the Solution Fixation Trap?

Harvard Business Review

In the face of escalating complexities, organizations are increasingly relying on teams to tackle these intricate issues and drive pivotal organizational decisions. To extract maximum value from team dynamics, leaders must remain mindful of potential biases that may impact team dynamics and to actively steer and fine-tune team processes. Specifically, the authors urge leaders to address a decision-making bias they call the solution fixation trap, which emerges when a team rushes into discussing

Study 135
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Mistakes from a Continuous Improvement Lens

Kainexus

Most of us have memories of playing the game of catch either as children or with our children. I really shouldn’t call it a “game” because there are no winners and losers. There is no defense because everyone is on the same side. One participant tries to deliver the ball to the other in a way that they will be able to grab and return it. The ability to catch and throw a ball is important because it is a foundation for success in many other, more complex sports.

LEAN 99
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3 Ways to Determine What Your Customer Really Values

Harvard Business Review

Companies often get into trouble because they make the wrong assumptions about what is valuable to stakeholders. A good way to avoid this trap is to reflect where your company sits on these three scales, which you should do in the order presented: commoditized vs. customized; rational vs. emotional; and assessable vs. unknowable.

Company 134
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Thinking Like A Futurist

Innovation Excellence

GUEST POST from Ayelet Baron A CEO’s recent request for a workshop on Thinking Like a Futurist got me thinking. We all have the power to engage with the unknown and be active players in shaping our future.

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New Technologies Arrive in Clusters. What Does That Mean for AI?

Harvard Business Review

Historically, technology arrives in clusters. With electrification came dynamos, generators, switch gears and power distribution system. With the printing press came the technologies to make large quantities of cheap paper and ink. Looking at these past clusters can help us understand the moment we’re in now, and what the future of AI — especially GenAI — might really look like.

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What’s Lost When Data Systems Don’t Communicate

Harvard Business Review

In every industry, many large corporations have teams that help bridge outdated, disconnected systems, and databases. Without them, there is no way companies can upgrade their technology without causing disruption to their operations. The problem is that running a company on disconnected or barely patched together systems affects employees at all levels.

System 118
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KSA-Based HR Tech Platform Jisr Raises US$30 Million In The Middle East's Largest Series A Round For A SaaS Firm

Entrepreneur - Innovation

Launched in 2016, Jisr has ensured that over 3,000 clients have combined all their HR operations into its singular HR tech platform.

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How Authentic Should You Be as a Leader?

Harvard Business Review

If you’re struggling to decide how much of yourself to share with your team, this episode is for you.

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The Power of Inclusivity in Strategy Creation

Strategos

In an ever-changing business environment, the organizations that innovate and thrive recognize the power of inclusivity and diversity. The need to harness this power during strategy creation has never been more critical. But what does that mean, and how does it work? Much has changed in the last three years, but much has returned to how things were before COVID-19.

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Technology is the critical enabler of Ecosystems.

Ecosystems4Innovating

I have been spending time arguing for and validating why and how ecosystems in business and applying innovation in their design and thinking are the growing future mechanism for managing new growth, delivering impact and value within Business, and for the final consumer of the goods and services. The potential within deploying ecosystem thinking can be derived from this highly collaborative approach in finding new ways to design and deliver different options to the existing offerings, offering a

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How to Expand Beyond a Direct-to-Consumer Strategy

Harvard Business Review

Lessons from the success of one teledentistry company.

Strategy 101
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Too Much of a Good Thing

Mike Shipulski

Product cost reduction is a good thing. Too much focus on product cost reduction prevents product enhancements, blocks new customer value propositions, and stifles top-line growth. Voice of the Customer (VOC) activities are good. Because customers don’t know what’s possible, too much focus on VOC silences the Voice of the Technology (VOT), blocks new technologies, and prevents novel value propositions.

Project 52
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Low Quality Feedback Harms Employee Retention Efforts

Michael Roberto

Source: Thrive Global Kieran Snyder, CEO of Textio, and Mallun Yen, CEO of the Operator Collective, have published some fascinating results of a study they conducted regarding employee feedback. You can read about their findings in this article they have written for Fortune , and you can examine their complete report here. Synder and Yen describe how they studied feedback at one large organization in depth: To explore this, we looked at the performance reviews of a large, international enterpris

Data 29
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.