Christensen Institute

MAY 2, 2024

As detailed in this Atlantic article from 2017 , and reaffirmed by Jonathan Haidt’s latest research , smartphones were not a smart bet for our mental health. In short, I’m wondering how the growing role of AI in our lives will exacerbate our loneliness and the associated negative health outcomes. Now we know. I asked ChatGPT.

Generative AI 68

Generative AI ChatGPT Artificial Inteligence Disruption 68

Harvard Business Review

OCTOBER 31, 2023

Governments are coming out with new laws and regulations aimed at containing the risks posed by generative AI. A better approach is to regulate the development processes used to develop generative AI and to embed laws within software systems. They won’t work because they won’t be able to overcome three obstacles.

Generative AI 89

Generative AI Software System Artificial Inteligence 89

Harvard Business Review

JUNE 6, 2023

Generative artificial intelligence (AI) has become widely popular, but its adoption by businesses comes with a degree of ethical risk. Organizations must prioritize the responsible use of generative AI by ensuring it is accurate, safe, honest, empowering, and sustainable.

Generative AI 106

Generative AI Artificial Inteligence Management Data 106

ImagineNation

OCTOBER 7, 2023

A recent McKinsey Leading Off – Essentials for leaders and those they lead email newsletter, referred to an article “The organization of the future: Enabled by gen AI, driven by people” which stated that digitization, automation, and AI will reshape whole industries and every enterprise.

Generative AI 59

Generative AI Creativity Underperforming Technical Team Technical Review 59

Harvard Business Review

JULY 20, 2023

Generative AI is impressive, but the hidden environmental costs and impact of these models are often overlooked.

Generative AI 80

Generative AI How To Data Training 80

Harvard Business Review

AUGUST 18, 2023

While trust is taking top billing in many discussions about generative AI’s design and uses, it’s also important to bring inclusivity and accessibility into the thick of things early on.

Generative AI 76

Generative AI Design Technology Artificial Inteligence 76

ImagineNation

APRIL 7, 2024

Because it is currently being challenged by poor sales performance, it has bunkered down and frozen any change initiatives, learning programs or new projects until mid-2025. According to BCG in a recent article, “To Drive Innovation with GenAI, Start by Questioning Your Assumptions.” Again, according to McKinsey and Co.,

Learning 59

Learning Generative AI Underperforming Technical Team Innovation 59

Harvard Business Review

DECEMBER 8, 2023

While in a nascent stage, generative AI promises to have a major impact on learning and development.

Learning 110

Learning Generative AI Training Artificial Inteligence 110

Harvard Business Review

AUGUST 14, 2023

Leaders are feeling disoriented and concerned about the new technology. Here’s four key risks to understand — and advice on how to address them.

Generative AI 83

Generative AI Technology How To Artificial Inteligence 83

Harvard Business Review

DECEMBER 11, 2023

The risks around generative AI are real. But this does not necessarily justify inaction, nor does it require a blanket approach to generative AI where marketers either blindly take risks or avoid AI altogether.

Generative AI 129

Generative AI Marketing Artificial Inteligence Data 129

Harvard Business Review

FEBRUARY 1, 2024

Generative AI has the potential to close content, insight, and technology gaps that large corporations typically have over their smaller counterparts. This shift presents a unique opportunity for SMEs, whose inherent agility gives them an edge in adopting and innovating with AI.

Generative AI 107

Generative AI Company Agile Video 107

Harvard Business Review

FEBRUARY 23, 2023

There are major practical, technical, and legal challenges to overcome before tools like ChatGPT reach the scale, robustness, and reliability of Google.

Generative AI 125

Generative AI ChatGPT Tools Artificial Inteligence 125

Harvard Business Review

NOVEMBER 30, 2023

Generative AI can help organizations overcome inherent shortcomings in conventional processes for performing contingency scenario planning. This article explores how the technology can do that and provides an example: a simulation that the authors conducted.

Generative AI 134

Generative AI Technology Examples Artificial Inteligence 134

Harvard Business Review

MARCH 19, 2024

There are many use cases for generative AI, spanning a vast number of areas of domestic and work life. Looking through thousands of comments on sites such as Reddit and Quora, the author’s team found that the use of this technology is as wide-ranging as the problems we encounter in our lives.

Generative AI 116

Generative AI Analysis Creativity Technology 116

Harvard Business Review

JANUARY 4, 2024

Red teaming, a structured testing effort to find flaws and vulnerabilities in an AI system, is an important means of discovering and managing the risks posed by generative AI. In this article, the author shares what his specialty law firm has discovered what works and what doesn’t in red teaming generative AI.

Generative AI 108

Generative AI How To System Management 108

Harvard Business Review

APRIL 7, 2023

Strategies to help companies mitigate the legal risk and ensure they’re in compliance with the law.

Generative AI 133

Generative AI Strategy Strategy Company 133

Harvard Business Review

DECEMBER 7, 2023

Discussion of generative AI has maintained a fever pitch since OpenAI released ChatGPT-3.5 However, driving adoption of generative AI as a new way of working — leading sellers toward creative use of generative AI, and helping them to use it as a coaching and learning aid — requires a very different approach.

Generative AI 114

Generative AI ChatGPT Tools Creativity 114

Harvard Business Review

NOVEMBER 20, 2023

The use of generative AI promises to continue to grow rapidly. This article explains the areas of concern and offers guidance in addressing them. Consequently, leaders must understand the risks and challenges of this new technology and develop policies and practices to guide its usage.

Generative AI 117

Generative AI Policies Technology Artificial Inteligence 117

Harvard Business Review

JULY 6, 2023

However, knowledge within organizations is typically generated and captured across various sources and forms, including individual minds, processes, policies, reports, operational transactions, discussion boards, and online chats and meetings.

Generative AI 100

Generative AI Training Data Policies 100

Harvard Business Review

MARCH 31, 2023

Microsoft and Salesforce have already rolled out sales-focused versions of this powerful tool.

Generative AI 105

Generative AI Change Tools Artificial Inteligence 105

Harvard Business Review

NOVEMBER 24, 2023

This article presents a classroom experiment that compared a strategy developed by a team of MBA students in the traditional way with one developed using a virtual AI assistant, which was an interactive tool that linked a tried-and-tested strategy toolkit as a plug-in to the generative AI underlying Chat GPT.

ChatGPT 111

ChatGPT Strategy Strategy Generative AI 111

Harvard Business Review

DECEMBER 5, 2023

The authors’ economic analysis shows that generative AI’s impact will be different than previous generations of AI and machine learning and will drive new levels of productivity in creative occupations and tasks.

Artificial Inteligence 119

Artificial Inteligence Generative AI Design Change 119

Harvard Business Review

OCTOBER 25, 2023

Leading Wall Street research firm Evercore ISI, in collaboration with venture studio Visionary Future, embarked on a comprehensive study to understand the profound effects of Generative AI on businesses, the broader economy, and its integration into future workforces.

Generative AI 121

Generative AI Analysis Study Collaboration 121

Harvard Business Review

MARCH 13, 2023

The technology will change what content is produced, how it’s produced, and who it’s shown to.

Generative AI 94

Generative AI Video Disruption Technology 94

Harvard Business Review

OCTOBER 19, 2023

The ability to see unexpected and unwanted change from a place of hope rather than fear, and as an opportunity to learn and grow rather than to resist or deny, is called a Flux Mindset. The rapid ascent and power of generative AI has amplified these concerns. Think of it as your mental muscle for change.

Generative AI 111

Generative AI Policies Change Learning 111

Harvard Business Review

OCTOBER 26, 2023

This article addresses three critical questions faced by decision-makers in using these technologies: 1) In what contexts are AI decision-making technologies likely to be beneficial?

Artificial Inteligence 124

Artificial Inteligence Generative AI Data Video 124

Paul Hobcraft

NOVEMBER 10, 2023

In a really fascinating routine or guide to how Generative AI developed, then you should read Bernard Marr’s post It is well worth the read. As he points out, “Today, Generative AI stands as a testament to the power of human imagination and technological innovation. Unstructured AI is not a silver bullet.

ChatGPT 182

ChatGPT Technical Review Generative AI Innovation 182

Leapfrogging

MARCH 19, 2024

The term may also be applied to any machine that exhibits traits associated with a human mind, such as learning and problem-solving. AI technologies include machine learning, natural language processing, robotics, and computer vision. AI systems require vast amounts of data to learn and make informed decisions.

Artificial Inteligence 100

Artificial Inteligence Innovation Management Management Generative AI 100

Harvard Business Review

NOVEMBER 17, 2023

While generative AI is often pitched as a way to create new content (information in, message out), it can work just as well — or depending on the application, even better — in reverse (message in, information out).

Generative AI 120

Generative AI Competition Data Strategy 120

Harvard Business Review

JANUARY 18, 2024

Generative AI has the potential to reinvent work, freeing us to unleash our creativity on the problems that really matter. The author, who has spent years researching trust, recommends asking four questions to assess the trustworthiness of your company’s generative AI efforts.

Generative AI 110

Generative AI Creativity Technology Company 110

Harvard Business Review

APRIL 4, 2023

Three recommendations for where — and how — to deploy this new technology.

Generative AI 83

Generative AI Technology Artificial Inteligence Learning 83

Leapfrogging

MARCH 19, 2024

AI technologies are enabling a more data-driven approach to innovation management, enhancing the ability to predict trends, understand consumer behavior, and generate creative ideas at scale. Here, we delve into specific AI tools and methodologies that are setting the stage for a new era in product and service development.

Artificial Inteligence 100

Artificial Inteligence Generative AI Analysis Technical Review 100

Harvard Business Review

MARCH 30, 2023

Companies should start looking now for creative ways to tap the power of human-machine collaboration.

Generative AI 92

Generative AI Collaboration Creativity Company 92

Harvard Business Review

APRIL 29, 2024

Generative AI is well suited to tasks such as transcription, summarization, sentiment analysis, and other key parts of listening and responding to customers.

Generative AI 101

Generative AI Company Analysis Change 101

Harvard Business Review

JANUARY 15, 2024

Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture.

Survey 103

Survey Data Generative AI ChatGPT 103

Harvard Business Review

MARCH 20, 2024

New research suggests that these platforms might want to consider using generative AI to help cool down heated discussions and prepare employees for difficult conversations. Online conversations are famously fraught, which creates challenges for people communicating on online platforms, including those used for workplace collaboration.

Generative AI 119

Generative AI Collaboration Artificial Inteligence Learning 119

Harvard Business Review

FEBRUARY 16, 2023

How to use tools like ChatGPT to craft communications that will land with all the different audiences you’re trying to reach.

Generative AI 91

Generative AI ChatGPT Tools How To 91