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Achieving engagement outcomes from cross-sector innovation ecosystem collaborations

Paul Hobcraft

This is the fourth and final post discussing cross-sector innovation ecosystem collaborations. Within the series of four posts, I have been emphasising that cross-sector collaborations are becoming essential to our future in tackling highly complex challenging issues that need collaborative resolution, the necessary parts need connecting.

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Achieving an Ecosystem AI-driven innovation engagement process

Paul Hobcraft

Thinking through any engagement process, one that is required to break through traditional innovation processes needs to break down the new areas of discovery. Scenario Selection: Identifying and selecting the right scenarios is crucial, especially where ecosystem engagement and the use of generative AI can be central.

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Specific skills and toolkits are needed for cross-sector innovation ecosystem collaborations.

Paul Hobcraft

This month I am completing a series on cross-sector innovation ecosystem collaborations. For me, cross-sector collaborations are becoming essential to our future in tackling highly complex challenging issues that need collaborative resolution.

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Should we step into the realm of Business Ecosystem Collaborations?

Paul Hobcraft

Exploring Complexities of Business Ecosystem Collaborations Why should “we” step into the realm of ecosystem collaborations? Collaborations are challenging but exciting and potentially rewarding, but they radically differ in how you conduct business. I offer here many distinct aspects and strategic advantages.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

No matter what industry you're in - healthcare, customer service, sales, and more - it’s easier than you think to reduce wait times, monitor sentiment, and provide enhanced self-service options for all of your users. This means that you can achieve a more consistent and engaging customer experience while reducing sources of friction.

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Approaching Cross-sector innovation ecosystem collaborations

Paul Hobcraft

In a series exploring cross-sector innovation ecosystem collaborations, this is the third post discussing different aspects and the approach to this that needs to be taken as my suggested starting point. Defining roles and responsibilities : The next stage is to define the roles and responsibilities of each partner in the collaboration.

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Cross-sector innovation ecosystem collaborations

Paul Hobcraft

Collaborations form the essence of discovery, relationships, innovation and new knowledge exchange. Sharing in collaborative arrangements enables the potential for improved operational productivity, and shared application development, tapping into a wider ongoing customer engagement and skill enhancements for all involved to gain from.

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Measuring Innovation Performance

Why do only a third of the organizations worldwide have formal innovation metrics in place despite accepting that innovation is critical to survival? Download this eBook to learn about the 5 basic principles that guide every successful innovation process.