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5 Advantages of Fun Strategic Planning for Small Business Leaders

BrainZooming

With custom Brainzooming strategy engagements , we invariably target companies with audiences (whether employees, customers, or other stakeholders) of significant size.

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The 10 Vital Areas to Focus on Right Now

BrainZooming

Facing a complete business shutdown, our team used a combination of strategic thinking and real-time course correction to stay engaged with and attempt to re-win the customers we couldn’t currently serve. Develop Customer Insights. What are you doing right now to understand your customers better?

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Sorry, Brainzooming Probably Isn’t for You

BrainZooming

Brainzooming Isn’t for Everyone. “I created what became Brainzooming while I was on the client side. We wanted to be highly-engaged with our outside strategy partners. I don’t typically write much about what we do for clients because I realize that’s not why you read Brainzooming articles.

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Strategic Planning Tools – 600 Powerful Strategic Thinking Questions eBook

BrainZooming

One of the most popular Brainzooming blog posts the past few years is rich in strategic thinking tools. It features more than 200 strategic thinking questions we’ve gathered, envisioned, and created going back to The Brainzooming Group origins as a corporate strategic planning department. Customer experience. Innovation.

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5 Ways to Boost Your Innovation Strategy’s Efficiency

BrainZooming

Here’s an example from a Brainzooming engagement to help a client’s finance team lead an innovation strategy initiative. Brainzooming identified relevant best practices and innovative strategies across industries. Brainzooming conducted internal analysis to highlight 80-20 opportunities.

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Strategic Thinking Exercise – 18 Ideas to Re-imagine a Threatened Business Model

BrainZooming

Afterward, re-imagine what you could offer based on these generalized strategic moves travel agents are implementing successfully: Customer Focus. Cater to an extremely small group of customers at any one time. Extraordinary Customer Service. Provide mega-personalized customer service. Amazing Expertise and Experiences.

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Customer Experience Strategy – 3 Steps to Developing Consistent Processes

BrainZooming

Their processes turned out to be lax and inconsistent, which resulted in their customer experience strategy being the same. 3 Steps to Developing Consistent Customer Experience Strategy Processes. Off the top of my head, I suggested the following strategy to strengthen the consistency of their customer experience strategy.