Harvard Business Review

MARCH 7, 2024

One big challenge that leaders have when figuring out how or where their companies can grow is that a dearth of data about future problems and opportunities. In these situations, there are three techniques that leaders can employ to develop insights: look at customers and startups for signs of change, experience new technologies rather than just read about them, and practice “associative thinking,” which means connect two seemingly disparate concepts to develop a novel idea.

Data 142

Data Technology Change Company 142

Innovation Excellence

MARCH 7, 2024

GUEST POST from Art Inteligencia On this International Women’s Day, we honor the remarkable women who have shaped our world through their groundbreaking inventions, discoveries, and unwavering determination. These female innovators defied societal norms, shattered glass ceilings, and left an indelible mark on history.

Innovation 95

Innovation 95

Harvard Business Review

MARCH 7, 2024

Staying positive and motivated is tough when your boss has a clear favorite. When you feel like you’re not favored, you may hesitate to proactively communicate with your boss, worrying that you might be a bother and worsen your relationship or that your attempts will be futile. However, a passive approach will result in missed opportunities for growth, clarification, and relationship-building.

How To 137

How To Strategy Strategy Management 137

Innovation Excellence

MARCH 7, 2024

GUEST POST from Shep Hyken Here we are at the beginning of 2024. The big trends in customer service and customer experience (CX) revolve around technology. Generative AI has been around for a while. Then along came technologies like ChatGPT, which was introduced at the end of 2022.

ChatGPT 92

ChatGPT Generative AI Trends Technology 92

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data

Harvard Business Review

MARCH 7, 2024

Digital tools powered by relevant data can help to generate customer insights, better allocate sales resources, facilitate channel interactions, and improve brand value. But, like any tool, digital systems are only as good as their users. It’s not just data, but information relevant to sales and channel partners; and it’s not just information, but management and process initiatives that translate that information into marketplace results.

Tools 123

Tools Strategy Strategy Data 123

Christensen Institute

MARCH 7, 2024

On the heels of the illegal Newton teachers’ strike canceling 11 days of school, a debate has continued in the Commonwealth. Should public school teachers be allowed to strike? While both sides have aired the rationales for and against , what’s missing is a compromise to allow both teachers and families the power they seek. If public school teachers are to get the right to strike, families should get publicly funded educational choices in the form of education savings accounts (ESAs).

Policies 52

Policies Learning Examples Course 52

ITONICS

MARCH 7, 2024

As today’s business landscape becomes increasingly boundaryless and open, commercializing and securing a firm’s unique knowledge and technology assets become even more relevant for maintaining a competitive edge. Against this relevance, more than 9 out of 10 patents fail to amortize on the one side, leaving great revenue potentials on the table and incurring unnecessary costs.

Management 36

Management Software Competition Innovation Processes 36

Idea Champions

MARCH 7, 2024

It can be said that a brainstorm facilitator plays many roles during the course of a session. Conductor , diamond cutter , and traffic cop are three of them. But the most obvious role is that of actor , and not just any kind of actor, because there really isn't a set script. but an improv actor making theater magic out of a specific "situation" or "set-up.

Brainstorming 29

Brainstorming Creativity Idea Generation Groups 29

Yet2

MARCH 7, 2024

One of the ways we measure our success is through getting our clients to a deal with the companies we scout on their behalf. Last month, yet2 broke the record for deals in a single month with 11 deals in February 2024. To Compare: Looking back at 2022 , we set a new record for deals. Compared to 2021, we increased our deal count by 60%, and compared to 2020, we saw a whopping 140% increase.

Open Innovation 104

Open Innovation Training Tips Technology 104