Thu.Dec 21, 2023

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When Analytics Should Drive Sales Decisions — and When They Shouldn’t

Harvard Business Review

As AI proliferates, companies are using it to offer data-driven recommendations on a wide range of activities, from whom to hire to what product a salesperson should recommend to customers. How much to rely on these data-driven recommendations should hinge on two questions: How high are the decision stakes? And how reliable is the data-driven insight?

Data 134
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The 'Easy' Side Hustle He Started in College Hit More Than $1 Million in Revenue — and Taught Him 3 Business Lessons He Still Uses Today

Entrepreneur - Innovation

Michael Seaman started a hugely successful Etsy side hustle. Now he's the co-founder and CEO of payment processing firm Swipesum. Read more about his journey.

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Research: Is Moving Internationally for a Job a Smart Move?

Harvard Business Review

Many MBA graduates consider moving internationally for their careers. But beyond the opportunities for personal and professional enrichment and the challenges of adjusting to new environments, what are the implications for their careers over the longer term — and especially for their compensation? To find out, the authors conducted a study of the career histories of MBA graduates from a leading European business school.

Study 127
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Price is Relevant Only in the Absence of Value

Innovation Excellence

GUEST POST from Shep Hyken The title of this article may sound like a lesson in sales, but it’s much bigger than that. It’s about the entire customer experience. If a promise to provide value in the CX is built into a company’s mission and values statements, it potentially becomes part of the culture.

Culture 94
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why Modular Building Hasn’t Revolutionized Construction

Harvard Business Review

The allure of building indoors in a controlled environment instead of in the mud, muck, and maelstrom of a conventional site has made prefabrication a strong candidate for the future of construction for architects, engineers, and construction futurists. But time and again, the revolutionary potential of the approach has failed to materialize. The barriers to industrial building — the decentralized nature of the industry and the limited number of employers in a position to make long-term investme

Industry 119
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Navigating the Uncharted: A Reflection on 2023 and Strategic Planning for 2024

CMOE

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. Maybe your strategy was successful, and perhaps it didn’t pan out, but you certainly faced unexpected challenges and victories that you didn’t plan for. From industry shifts to policy changes to personal triumphs, each experience provides valuable insights, and the agility of navigating these experiences and challenges shows both the need to adapt your

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Building community to expand social capital insights

Christensen Institute

As we wrap up 2023, we’re looking back on a great year’s worth of learning and connecting with many of you. This year, we deepened our work with three national intermediaries working across 20 career-connected learning sites to launch social capital pilots. Our partnerships with Education Strategy Group, Generation Schools Network, and Hawaii P-20 yielded 10 key lessons in piloting social capital initiatives within career pathways.

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????10 Factors to Help You Evaluate a New Trend | ITONICS

ITONICS

Evaluating trends is vital in innovation as it allows businesses to anticipate and adapt to changing market demands and technological advancements. Companies can use trend analysis to develop innovative products and services that meet current and future customer needs, ensuring their offerings remain relevant and competitive. This strategic approach to innovation, grounded in market trend analysis, is key to sustaining growth and staying ahead in dynamic industries.

Trends 36