Thu.Aug 10, 2023

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Controlled Disruption in the Wild

Flying Fish Lab

Let’s walk down memory lane: The music industry faced significant disruption with the emergence of Napster, a peer-to-peer file-sharing application enabling illegal downloads, causing a decline in CD sales. Napster eventually shut down in the early 2000s because they did break the rules through copyright infringement. Fast forward to today and we are enjoying the services of the likes of iTunes and Spotify who transformed the music landscape, revolutionized music consumption, and generated new r

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Research: Caregiver Employees Bring Unique Value to Companies

Harvard Business Review

There is no lack of data and information about why organizations should offer caregiver-friendly employee policies and benefits. For example, the U.S. lacks the infrastructure to support caregivers, and in fact is the only industrial nation without federal paid parental leave, and many people live in childcare deserts. Given these shortcomings and the fact that 73% of U.S. employees are caregivers, in order to have a productive and sustainable workforce, companies must create the infrastructure

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Groupthink is a Leader's Worst Enemy

Phil McKinney

I've recently received calls and emails from several C-level executives and innovation/R&D leaders asking for the same advice. The problem? They fear their departments—and even the larger organization — are falling prey to groupthink. Groupthink is defined as “the practice of thinking or making decisions as a group in a way that discourages creativity or individual responsibility.

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Customer Service is Never Out of Your Control

Innovation Excellence

GUEST POST from Shep Hyken Last month I was in Las Vegas for a major convention. I stayed at a very nice hotel, and each night I tried to fall and stay asleep.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why Every Company Should Be Thinking About Artificial Intelligence

Entrepreneur - Innovation

Embracing AI is no longer an option but a necessity for companies looking to succeed in the digital age. Here's why.

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Platypus Labs Webinar – Video

Qmarkets

An energizing and actionable session about the mindsets and techniques leveraged by some of the most prolific innovators in the world. Download now for invaluable tips and real-world examples about applying creativity to drive growth and elevate performance, from Platypus Labs CEO and co-founder Kaiser Yang.

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Why Creative Diversity Matters When Creating Teams – Video Copy

Qmarkets

By using principles of innovation portfolio management, organizations can structure and optimize their portfolios better over time. The three horizons model is one of the key models to provide this structure. It also helps to ensure that organisations apply an innovation process that is tailored to your unique goals.

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Getting Along: My Coworker Is Sabotaging Me — and My Boss Won’t Help

Harvard Business Review

Working with someone who is set on undermining you can be incredibly frustrating. And it can feel especially defeating if your boss doesn’t intervene when you try to get their support. This is the situation one of our readers finds themselves in. They wrote to our advice columnist, Amy Gallo, looking for help, and Amy shares her research-backed recommendations in this article.