Harvard Business Review
FEBRUARY 15, 2024
Concerns that short-term rentals fueled by platforms like Airbnb have caused long-term rents to rise in major cities has caused some governments to place limits, including bans, on them. But research of New York City found that short-term rentals are not the biggest contributor to high rents, especially when it comes to the most vulnerable segments of a city’s residents.
Rmukesh Gupta
FEBRUARY 15, 2024
I recently read a blog post by Seth Godin titled, “The four cohorts of the status quo“ It reminded of the fact that as leaders, we need to understand the concept of status quo, how to leverage it and deal with it, as appropriate. This ability to not allow status quo to hinder our pursuits is a high leverage or impact skill for any leader.
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Harvard Business Review
FEBRUARY 15, 2024
To achieve efficiencies and reduce costs, more and more companies are managing their employees by algorithm. In this article, the authors present some of the first research findings concerning the effects of algorithmic management on workplace dynamics. One important finding is that employees managed by algorithm are less likely than colleagues managed by algorithm to help others.
Christensen Institute
FEBRUARY 15, 2024
As we move through the beginning of 2024, parent power, rethinking assessments, and career and technical education (CTE) for every student are some of the trends rippling through K–12 education. Here are six top trends for educators, parents, and policymakers to understand. 1. The rise of homeschooling It’s not new to note that homeschooling has grown significantly over the last few years since the start of the pandemic and diversified even more.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Harvard Business Review
FEBRUARY 15, 2024
As with any aspect of digital transformation, the effective deployment of generative AI will depend less on technological capability than on human adaptability. Indeed, the human factor — people and culture — will drive the adoption of AI, or lack thereof. Looking at scientific research and real-world case studies, there are seven generalizable lessons for improving your ability to adopt GenAI, and any novel technology, at an organizational level: innovation boosts your organization’s immunity,
Innovation Excellence
FEBRUARY 15, 2024
GUEST POST from Shep Hyken Customer service is not a department. It’s a philosophy that everyone in an organization must embrace. It’s the same with customer experience (CX), which most people view as a strategy. However, both customer service and experience must be rooted in a company’s culture.
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