Thu.Jan 25, 2024

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6 Ways AI Could Disrupt Your Business

Harvard Business Review

How can boards better understand the potential impacts of AI? The authors suggest six scenarios that all boards must consider — and then act upon — ranging from predicting extreme operational changes, to anticipating new strategic ways to compete, to foreseeing existential threats that could obviate one’s business.

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Win Customers Not Arguments

Innovation Excellence

GUEST POST from Shep Hyken In a confrontation with a customer, you have a goal: win the customer, not the argument. I’ve written about this before, and it’s worth coming back to this topic from another angle with a different example. First, an interaction with a customer should never result in an argument.

Examples 101
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Becoming More Collaborative When Your Impulse Is to Be Territorial

Harvard Business Review

Many leaders become territorial and overprotective of their teams, client relationships, and resources to preserve their ability to succeed. It’s not uncommon for talented leaders to compete internally with their peers for people, investment, and attention; in fact, it’s often that individual drive that made them successful in the first place. However, when you’re looking to scale your leadership and reach the C-suite, this “fend for yourself” mentality will stop you in your tracks.

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Innovation in Education: How Universities can Benefit from Dedicated Software

Qmarkets

Ideally, a university should be an ecosystem in which ideas are developed, challenged, and experimented with. It’s natural to consider education and innovation as mutually compatible. It’s surprising, then, that many academic institutions still lag when it comes to implementing well-structured innovation processes. Innovation in Education: A Proud History DNA, Genetic Fingerprinting, CDs, Computers, and the Internet.

Software 100
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Why aren’t more people of color in the mental health workforce?

Christensen Institute

The US has a lack of diversity in its mental health workforce. In 2011, according to the American Psychology Association (APA), psychologists were 85% white, 5% Hispanic, 4% Black, 2% Asian,28% American Indian or Alaskan Native, and.05% Native Hawaiian or Pacific Islander. Ten years later, in 2021, they were 80% white, 7% Hispanic, 5% Black, 3% Asian,13% American Indian or Alaskan Native, and.03% Native Hawaiian or Pacific Islander.

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3 Things Your Business Idea Must Have To Succeed — as Proven By Famous Harvard Business School Startups

Entrepreneur - Innovation

How to turn your great business idea into a successful company, according to successful Harvard graduates.

Company 118

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The Strategic Impact of Business Improvement Software

Kainexus

The strategic significance of adopting business improvement software cannot be overstated in today's dynamic business landscape. As organizations strive for operational excellence and sustained growth, leveraging advanced software solutions becomes paramount. This blog delves into the transformative impact of business improvement software, exploring how these tools play a pivotal role in streamlining processes, fostering innovation, and driving overall strategic success.

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How to Be Remarkable and Do Memorable Work?

Rmukesh Gupta

Premise: I stumbled on to this performance by a school band and thought it was incredible and wanted to share this with all of you. When I think about this a bit more, I realised that there is a lot that we can learn from this band as leaders. Before we move to the learning part, first take the 8 to 10 mins to watch the band perform for the spectators here.

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