Mon.Jul 03, 2023

article thumbnail

Hyperbolic Discounting: Why we choose things for now even if a better long-term option exists

Idea to Value

Which would you prefer? Getting one dollar today, or three dollars tomorrow? According to research, individuals and companies often choose options that give them a small gain in the short term, when if they were to wait a bit longer they would receive more. This is due to a cognitive bias known as hyperbolic discounting. With hyperbolic discounting, people value something more if it were to happen immediately, and their value drops quickly if they were to have to wait a few days.

Project 185
article thumbnail

Customer Complaint Videos can Trigger Ideas

Destination Innovation

BUPA is a leading international provider of private healthcare and insurance. It is headquartered in the UK and has 82000 staff serving some 38 million customers. After customer interactions such as enquiries, procedures or complaints the company asks for feedback and tracks NPS, Net Promoter Score. Customers who give a low NPS are contacted and asked to give further details by audio or video.

Video 161
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

4 Ways to Earn the Respect of a More Powerful Colleague

Harvard Business Review

When you are stuck in an unequal power dynamic, it helps to remember that not only is the placement of power temporary, but you can equalize it. In this article, the author outlines four strategies you can use to creatively pivot in the moment and frame the connection differently, so that you are building the respect you deserve and positively shifting the perception of your power.

article thumbnail

Ideas from All? Try the Whiteboard Technique

InnovationManagement

By Bryan Mattimore “Creativity is contagious, pass it on.” Albert EinsteinIf you’ve ever had an experience with a suggestion box program – either running one, or more likely submitting a suggestion – the mere suggestion of having a suggestion box program at your organization might send your head spinning – and not in a [.] The post Ideas from All? Try the Whiteboard Technique appeared first on InnovationManagement.

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Ideas Have Limited Value

Innovation Excellence

GUEST POST from Greg Satell There is a line of thinking that says that the world is built on ideas. It was an idea that launched the American Revolution and created a nation.

article thumbnail

Unlocking B2B Sales: The Magic of Empathy, Storytelling, and Problem Solving

Tullio Siragusa

Unlocking B2B Sales: The Magic of Empathy, Storytelling, and Problem Solving In the realm of B2B sales, navigating the intricate web of clients’ needs, identifying their pain points, and offering them appropriate solutions requires a perfect blend of skill and art. Let’s explore the magical trio that can set your sales trajectory soaring: empathy, storytelling, and problem-solving.

More Trending

article thumbnail

GENDER STEREOTYPES, AGEISM AND WOMEN START-UP ENTREPRENEURS

ImagineNation

It’s been thirty-five years since I exited my life as a top retail corporate executive, to become a female entrepreneur. This rollercoaster journey includes ten years as one of many adventurous, brave, global women start-up entrepreneurs. It has been a very challenging, rewarding, and fulfilling learning journey, where I have been privileged to have the opportunity to impact thousands of men and women positively, and globally through my consulting, learning, mentoring, and coaching practice.

article thumbnail

How to use ChatGPT for product management

Sopheon

ChatGPT has taken the world by storm in every sector and industry. Product managers are now asking how to use ChatGPT for product management. Here are some ways it can be used effectively throughout the product management process.

ChatGPT 52
article thumbnail

Cross-Functional Collaboration: The Key to Successful Product Development

helloFUTURE

In the fast-paced, dynamic world of product development, no single person or team monopolizes good ideas. Successful product development demands collaboration – and not just among individuals, but across functions.

article thumbnail

5 Insights for Inclusive Innovation

100%Open

Today, we delve into inclusive innovation, where diversity and collaboration drive remarkable outcomes. In today’s world, the leading edge of innovation is becoming a collaborative and inclusive process, benefiting from user involvement s and collective intelligence. We are excited to share these 5 top tips for fostering inclusive innovation that unlocks the full potential of diverse perspectives: 1.

article thumbnail

Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

article thumbnail

Communicating Effectively When You’re Running on Empty

Harvard Business Review

Maybe that conversation can wait? What to focus on—and say—when it can’t.

article thumbnail

How to Innovate, Part 4: Generate

Carla Johnson

July 4, 2023 We’re stuck in a vicious cycle. Bosses and clients need new ideas, so teams put their heads together. They work long hours, late nights, and weekends. They’re looking for the next best thing that will catapult their company into the bull’s-eye of our customer’s attention and solve their biggest business challenges.

How To 29