Thu.Sep 07, 2023

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Stop Overworking After Vacation

Harvard Business Review

After a vacation, it can be tempting to double down on work in an attempt to make up for “lost” time, or to try to hurry through the time it takes to get back up to speed. Other times, the urge to overwork stems from a well-meaning effort to relieve team members of the extra work they were covering for you, or a desire to demonstrate that even though you were away, your commitment remains high and you’re still valuable to the organization.

Strategy 134
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Thursday Theory Tips – How do I plan my new venture?

Christensen Institute

In a previous post about immigration policy and the efficacy of employing emergent strategies, I briefly touched on the benefits of testing assumptions. A solution to a problem isn’t always about finding the right strategy, it’s about managing the process through which that strategy is developed. And part of strategy development, especially for new ventures, involves making many assumptions.

Tips 124
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Inside PepsiCo’s Effort to Reach Net Zero Emissions

Harvard Business Review

For corporations like PepsiCo, most greenhouse gas (GHG) emissions originate in the supply chain, which is challenging to manage. PepsiCo believes three elements — expectations, economics, and enablement — are essential for effective supply-chain engagement and action. Clear expectations guide supplier partners, while understanding the economic realities aids in creating profitable GHG reductions.

Resources 117
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The Personal Touch Should Not Be Faked

Innovation Excellence

GUEST POST from Shep Hyken One of the most powerful customer service and CX tactics is personalization. We interviewed more than 1,000 consumers for our CX research, and 71% said a personalized experience is important to them. When personalization is used correctly, customers feel as if you recognize them.

Marketing 107
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Accelerating Digital Integration in Africa

Harvard Business Review

Regional integration, similar to the European Union’s, has been cited as a key to creating stability, growing economies, improving market efficiency, sharing the costs of large infrastructure projects, and addressing peace and security. Deeper economic integration in Africa offers a pathway to shared prosperity and increased global influence. And since the world is becoming more digital every day, digital integration is vital to successful regional integration.

System 94
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How to Use Lean Technology to Improve Organization Efficiency | KaiNexus

Kainexus

Lean technology, often called " Lean software " or "Lean management software," is a category of applications and lean manufacturing tools designed to support and facilitate Lean principles within any organization dedicated to operational excellence. These solutions help organizations streamline operations, reduce waste, improve efficiency, and ultimately deliver higher-quality products while minimizing costs.

LEAN 92

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Changing Beliefs Vs Replacing Beliefs

Rmukesh Gupta

A couple of days ago, I took a flight from Mumbai to Delhi for work and when I was stepping out of the flight in Delhi, I saw the pilot for the next leg of the journey walk in. He then did something that was totally out of context but showed his culture and character. He bent down and touched the entrance of the aircraft and then with the same motion, touched his forehead.

Change 52
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Introducing Exponentially with Azeem Azhar

Harvard Business Review

Eight conversations to help leaders gain clarity on the future.

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Innovation Maturity Assessment

Qmarkets

Better understand your organization's current level innovation maturity and the steps it should take to scale up its innovation program with this straight-forward and comprehensive assessment.