mjvinnovation
JUNE 25, 2020
American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Many problems with RPA stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Conclusion.
mjvinnovation
NOVEMBER 22, 2019
Many RPA problems stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Firms that can develop business cases, calculate possible cost optimization and ROI, measure progress against these goals, and other tasks. .
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Daniel Burrus
JULY 17, 2019
For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. One example is agility—the ability to respond quickly to changing events and market conditions.
Qmarkets
JUNE 1, 2017
Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy.
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Digital transformation is just as much about changing the company culture as it is about the technology.
Qmarkets
JULY 8, 2017
Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy.
hackerearth
AUGUST 10, 2017
The team calls itself a curiosity driven research group at Stanford, trying to invent novel technologies with clinical applications with a current focus on resource-poor settings. You’ll see that with curiosity you can change the world no matter what daunting constraints try to rein you in. “By
Expert insights. Personalized for you.
52 
Let's personalize your content