Thu.Oct 26, 2023

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How AI Can Help Leaders Make Better Decisions Under Pressure

Harvard Business Review

More and more businesses are turning to AI-powered technologies to help close the data-insight gap and improve their decision-making capabilities in time-critical, high-pressure situations. These technologies encompass a wide range of tools, including virtual assistants, virtual and augmented reality, process discovery, task mining, and an array of data analytics and business intelligence platforms.

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Why Employees Must Do More Than Expected

Innovation Excellence

(Even When It’s Not in Their Job Description) GUEST POST from Shep Hyken As customers, we appreciate it when someone we’re doing business with does more than we expect. Even if we don’t consciously recognize it when it’s happening, the value of that “something extra” makes us enjoy the experience and want to come back.

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Encourage Your Team to Escalate Issues on Technical Projects

Harvard Business Review

In the aftermath of a very public system failure or a project going significantly over-budget, a key question that’s often asked is: “Why didn’t anyone bring this to our attention?” The root causes of why people fail to escalate issues (even when they know it’s the right thing to do) fall into both organizational and systemic categories. Among them are the lack of a culture of trust, poor communications, ineffective feedback, and valuing IQ over EQ.

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Measuring what matters: The importance of assessing social capital in career-connected learning

Christensen Institute

In July 2023, our team published “ People-powered pathways: Lessons in how to build students’ social capital through career-connected learning.” In the report, we describe successes and challenges in bringing social capital–building strategies to a variety of educational settings. Our observations draw from an 18-month pilot during which we leveraged our social capital playbook to provide direct support to a group of three intermediary organizations—Education Strategy Group, Generation Schools N

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How to Connect Employees to Your Company’s Purpose

Harvard Business Review

We know making a noble corporate purpose — that is, one aimed at doing something good in the world — come to life is both important and hard. Emerging practices from leading companies show that the journey is not about top-down messaging. If anything, it’s about inside-out and bottom-up dialogue, as this is how we human beings can ultimately connect with a broader mission.

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PBTO: What sort of Leader do you want to be with Lisa O’Neill

Rmukesh Gupta

This the first episode of the current season of my podcast – Pushing Beyond the Obvious and I am super happy and excited to kick off the season with none other than Lisa O’Neill. She is a self described energy and human expert. In this wide ranging conversation about energy and leadership, she shared a lot of great insights on leadership.

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AI – Artificial Intelligence or Artificial Innovation

Moves the Needle

The hype around AI is mind-boggling—more than the standard tech hype, which is saying something. Leadership is demanding to know what it means for their organizations. So what does it mean? Is this just the latest iteration of FOMO? How do you get answers? The post AI – Artificial Intelligence or Artificial Innovation appeared first on Moves the Needle.

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PBTO: What sort of Leader do you want to be with Lisa O’Neil

Rmukesh Gupta

This the first episode of the current season of my podcast – Pushing Beyond the Obvious and I am super happy and excited to kick off the season with none other than Lisa O’Neill. She is a self described energy and human expert. In this wide ranging conversation about energy and leadership, she shared a lot of great insights on leadership.

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7 Factors for Evaluating Innovation Ideas | ITONICS

ITONICS

Your company likely has hundreds of unexplored ideas that could help achieve strategic goals. But how do you identify which are the right ideas to move forward that will deliver business value? What are the best methods to separate duds from innovative ideas?