August, 2008

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Design for Emotion and Flow

Boxes and Arrows

We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information consumes is rather obvious; it consumes the attention of its recipients … a

Design 95
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I hosted my first Second Life event tonight

Xplaner

Tonight I hosted a social event for incoming Distance Learning students to the Instructional Systems program at FSU - in Second Life (SL). I worked with a doctorate student to set it all up. We hung out in SL for the last few nights, helping people get ready for the event. Alot of prep went into the event, and we only used voice chat. Emails telling people how to sign up and download SecondLife, getting them to tell us their SL usernames, compiling a username - real name list, advertising the ev

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Structuring an Innovation Group for Internet of Things Opportunities

Innovation Leader

Dan Ostrower answers the question: Do any of your members or partners have any thoughts on how to think about the integration process for the internet of things?

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People Finder: Searching Without Logic?

Boxes and Arrows

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

System 63
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Applying Turing's Ideas to Search

Boxes and Arrows

Here’s how the game works: You’re on your computer, instant messaging away. One IM session is with a real person and the other is with an artificial intelligence (AI) program that’s designed to pose as a human being by using a casual conversational tone. The AI is able to respond in complete sentences with realistic syntax to mask its identity, even throwing in slang, canned humor, or typos.

Design 56
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Your New Excuse to Get an Xbox

Boxes and Arrows

Games are fun, addictive, beautiful, and immersive. Websites, for the most part, are not. Take a moment and think about what video games look like, what they sound like, the way you can move on the screen, what “you&# can be. Think of how you feel when you play and who you play with. Consider the launch of Halo 3 on Xbox 360, with unprecedented graphics, sound, and interactivity that Time.com called “refined to the point where it delivers only pure unadulterated gaming bliss.&# Peopl

Video 44

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IDEA 2008: An Interview with Bill DeRouchey

Boxes and Arrows

As IDEA 2008 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Event Coordinator for IDEA , I fill a variety of roles, including the Interviewer of IDEA Presenters (which I proudly share with Liz Danzico). For this interview, I was fortunate to draw Bill DeRouchey’s name. If his name is not familiar to you, some of his work should be.

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Web 2.0 Wednesday: Create a Web 2.0 "Icebreaker" Activity

Boxes and Arrows

Starting in September, I'll be working as lead instructor for the Nonprofit Roundtable of Greater Washington's Future Executive Directors' Fellowship program. We'll meet once a month for some intensive face-to-face sessions, but we'll be facilitating our learning in between classes through a special Ning network we've set up. This has me thinking about online icebreakers, so I thought that would make a great Web 2.0 Wednesday activity for the week.

Groups 40
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Can Social Media for Learning Co-Exist with Command and Control Work Environments?

Boxes and Arrows

In response to yesterday's pos t on supporting learning to performance, Dave Ferguson left me an interesting comment : I think you have a good suggestion in terms of applying social media, though I'm not convinced it's always and everywhere necessary. You say, for example, "when workers are sharing and discussing via 'closed' systems such as email and face-to-face conversations," information about thinks like lack of understanding or need for new skills "is less accessble.

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Supporting Learning-to-Performance in Organizations

Boxes and Arrows

Will Thalheimer has posted an excellent diagram that describes the flow of activities that take place from learning to performance in organizations. Go here for a larger version. What strikes me is how many of the activities that Will describes for both learning professionals and management can be supported by social media. For example, in the pre-learning phase, learning professionals need to identify organizational learning needs.

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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What Does the Voice of the Learner Tell Us?

Boxes and Arrows

The Masie Center has just published the results of their most recent survey on how employees learn in 2008 and it's an interesting read. More people are learning independently in ad hoc, asynchronous fashion. "In a six-month period of time, 70% turned to reading, 58% searched the web and 58% participated in on-line e-Learning to gain new skills or information for their jobs.

Survey 40
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Lessons I learned from my summer class

Xplaner

If you follow me on twitter, you are probably very well aware of my rough ride in my summer class. So, my final paper has been handed in, and I have been mulling over what I can take away from this experience. This may turn into more than one post, but I think it’s important. We all know that things are changing fast as far as education is concerned.

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Video as Community Builder

Boxes and Arrows

Via Nancy White , comes this massive response from hundreds of people to the question, "What Is Online Community to You?" It's interesting how the video itself is so representative of online community as a whole. Some responses are thoughtful and serious while others are outrageous and spirited. There are a wide range of ages, races and nationalities represented here, although it seems like it skewed toward the younger crowd.

Video 40
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Five Technology Tools for Capturing and Sharing On-the-Road Learning

Boxes and Arrows

My 20 year-old daughter, Jess, is preparing for a 2-week cross-country trip during which she and three friends will be conducting a sort of Web 2.0 trip through Middle America to San Francisco and then back here to Philadelphia. They intend to blog and Twitter their way across the country, sharing their experiences via video, audio, photos and written reflections.

Tools 40
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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It’s all about authority

Xplaner

The twitterverse is all a-buzz with the news that Janet, a Twitter user who seemed to be an Exxon-Mobil employee, is not working for or on behalf of Exxon. Jeremiah Owyang interviewed Exxon’s spokesman Alan Jeffers about “Janet&# here. The thing that struck me from the interview is now this very conservative company is probably even further from using social media than they ever where.

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Project 2 is done, working on Paper 2

Xplaner

The semester is officially over a week from today. Working on my paper, which is due a week from today. Yay almost done! For anyone who is interested, my group’s second project is here. Authored by gminks. Hosted by Edublogs.

Project 40
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When is Training a "Success"?

Boxes and Arrows

Yesterday I finished the second day of a two-day training gig (same training each day, different groups) and it left me wondering how you measure success as a trainer. I'm not taking Kirkpatrick's levels of evaluation right now as much as defining it in terms of me as a trainer walking away from something and going "that was great." Although I faced some resistance from the two groups I worked with, overall they were very engaged and enthusiastic, asking lots of questions, making good

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Nice post on Wegner’s Communities of Practice

Xplaner

From Viplav Baxi’s Meanderings comes this post summing up Wegner’s discussion on Communities of Practice. Authored by gminks. Hosted by Edublogs.

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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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My Personal Theory of CSCL

Xplaner

I posted my final paper on scribd (can’t figure out how to embed it!). Authored by gminks. Hosted by Edublogs.

How To 40