Sat.Jul 29, 2023 - Fri.Aug 04, 2023

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Where Does Innovation Fit in the Product Portfolio

Planview

As the world becomes more interconnected, the impacts of disruptions to product development are now felt more widely, which means product-driven organizations need to be more responsive and adaptive in how they manage their portfolios. Fierce competition and market oversaturation are just a few challenges organizations face when struggling to bridge the gap between the innovations they think they need to respond to and disrupt versus those that will offer the most value for the business.

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Where People Go Wrong with Journey Maps

Innovation Excellence

by Braden Kelley When it comes to doing great customer experience work on behalf of HCLTech clients, journey maps are foundational. But it is harder to create meaningful, actionable journey maps than people might think.

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The 16 Best Innovation Speakers of 2023

Carla Johnson

August 1, 2023 Ever feel like you’re stuck in a rut and getting nowhere fast? Everyone’s been there. But in a world that’s spinning faster than a DJ at the disco, innovation isn’t just “nice to have”. It’s a must. And leading the way towards original thinking are innovation speakers.

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Which are the most important inventions of the 21st century so far?

Destination Innovation

We are in the midst of a technological fire-storm which we take for granted. Here are ten of the important inventions have shaped the 21st century and transformed the way we live, work, and communicate. Smartphone: The ubiquitous smartphone has revolutionized communication, computing, and access to information. It encompasses various technologies like mobile internet, touchscreens, GPS, and mobile apps into a single device that fits in our pockets.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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The building out of the Composable Innovation Enterprise Framework.

Paul Hobcraft

During May and June 2023, I worked through and concluded my thinking on why we needed to change our Innovation approach from far to often a linear one, and consider a new, more up-to-date, and dynamic solution for managing innovation, one that recognises the non-linear nature of so much of our undertakings today in innovation, from discovery to commercialisation.

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31 Days of Open Innovation

Yet2

Welcome to “31 Days of Open Innovation”! Get ready for an exciting journey as we showcase a collection of incredible products that owe their existence to the power of open innovation. Each day, we’ll unveil a new example of how collaboration, creativity, and shared knowledge have led to groundbreaking inventions that have shaped our lives.

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Startup Metrics

TechEmpower Innovation

When talking to startup founders or other innovators, we always ask questions to better understand their business as a core. What does the business do? How does it meet customers’ needs? And most importantly, how does it make money? One way to approach that last question is to use this simple model: Customer Acquisition Cost (CAC) How will your business reach prospects?

CTO 156
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Why Business Leaders Need To Learn About Social And Political Movements

Digital Tonto

The most important challenge leaders face is to navigate change. We can optimize operations, streamline our organizations and motivate our people, but eventually our square-peg business will meet its round-hole world and we will need to adapt, build new skills and shift our strategies. Unfortunately, the overwhelming evidence suggests that we will fail.

Learning 123
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From CxO to Individual Contributor: A Journey Back to Passion

Tullio Siragusa

From CxO to Individual Contributor: A Journey Back to Passion In a world dominated by the pursuit of titles, power, and prestige, it’s a rare and commendable decision to step down from a senior executive role to a lesser position. The pursuit of personal fulfillment and passion often takes a backseat to the societal pressure to ascend the corporate ladder.

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Mastering the Art of the Request

Harvard Business Review

Even the most effective leaders recognize how much is outside of their control, but one thing we all have agency over is how we communicate with others. Clearly articulated requests, the kinds that elicit real responses, don’t come naturally to most of us. As it turns out, there’s an art to the request — whether it’s directed at an employee who’s producing subpar deliverables or a colleague from a different department who hasn’t been pulling their weight on a collaborative project.

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Qmarkets and OmniStrada Partner to Empower Asian Businesses with Continuous Improvement Culture & Capabilities

Qmarkets

Qmarkets is pleased to announce a new partnership with OmniStrada , a digital consultancy based in Singapore advising businesses across Asia on areas including digital transformation, omnichannel, and more. Together, we will help businesses across Asia implement continuous improvement processes and nurture an innovation culture to drive efficiencies, build resilience and unlock growth potential.

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Congressional testimony on higher ed: Allow for innovation, incentivize student outcomes

Christensen Institute

As the House gears up to reauthorize the Higher Education Act of 1965 (which hasn’t been updated since 2007), the Subcommittee on Higher Education and Workforce Development on Thursday, July 28th, heard testimony from experts in the field on the topic of “Lowering Costs and Increasing Value for Students, Institutions, and Taxpayers” in higher education.

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Controlled Disruption – a powerful approach to change the business landscape

Flying Fish Lab

At Flying Fish Lab, we offer a unique approach called Controlled Disruption to help businesses grow. Controlled Disruption is unique in its ability to overlay Intelligent Naivety onto your Category Expertise. It is a proactive and essential strategy in today’s ever-changing consumer and customer landscape. By adopting this approach. you can gain advantages that significantly enhance your prospects for sustained growth and prosperity in the long run.

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How to Make a Pivot in the Latter Half of Your Career

Harvard Business Review

Changing careers as an older worker can be daunting, especially amid today’s relentless uncertainty. But you already have what you need to set yourself apart as a candidate — you just need to do a little extra preparation to ensure that hiring managers and interviewers can see how your unique set of skills, experiences, and perspectives will move their team and organization forward.

Tips 98
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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I Left Google Because It Wasn't Innovative Enough. Now I Work at a Startup Doing What the Tech Giant Wouldn't.

Entrepreneur - Innovation

Tyler Ashby left Google because his department, customer service, lacked access to innovative generative AI tools. See more about his road to Agents Only, here.

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How to make Mercosur, the South American Common Market, work

Christensen Institute

Mercosur, the South American Common Market founded by Argentina, Brazil, Paraguay, and Uruguay, was supposed to reduce barriers to trade, create a customs union with common policies, and foster economic integration among its members. Unfortunately, Mercosur hasn’t lived up to its hype. “Three decades after its creation, Mercosur, the so-called South American Common Market, is still groping for its identity and purpose,” is how Eduardo Porter put it in his Bloomberg article.

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From Sticky Notes to Digital Transformation

Innovation Excellence

How to Properly Leverage Kanban Boards GUEST POST from Dainora Jociute Whether it’s a bunch of sticky notes on an office wall or a clever digital tool with color-coded boxes, most of us are familiar with the ingenious concept of a Kanban board. Perhaps that’s not the name you use.

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Don’t Let Your Company’s Culture Stifle Leadership Development

Harvard Business Review

All too often, leadership development programs don’t adequately account for the culture, norms, and system within which the leader is working. Leaders may be asked to think long term in a culture that fixates on immediate results, or they may be taught to collaborate across organizational boundaries when they’re rewarded for work within their own group.

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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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Gamification Is Eating The World

Entrepreneur - Innovation

Gamification is everywhere, which means that those of us with experience designing game mechanics, incentives and so on, have a skillset that will be in greater demand, both within our industry and beyond it.

Design 84
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The Silent Epidemic: The Growing Problem of Digital Addiction

Phil McKinney

Do you constantly check your phone? Are you anxious and irritable when you're away from your digital devices? Are you too engrossed in the screens of your gadgets? If your answer to any of these questions is yes, you may suffer from digital addiction. In today's world, we depend increasingly on digital devices, but the consequences of this dependence can be dire.

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Are You an Innovation Leader or Manager?

Innovation Excellence

GUEST POST from Robyn Bolton “Leader” is a word that gets thrown around A LOT. Senior Management Teams are now Senior Leadership Teams. Business schools no longer train managers. They “educate leaders.

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Managers Are Burned Out. Here’s How to Help Them Recharge.

Harvard Business Review

As a leader of leaders, you “create the weather” for your team. It’s your job to not only support your burned-out leaders, but also to keep burnout at bay going forward. In this article, the author offers six strategies to help recharge the burned-out managers on your team: 1) Recognize and acknowledge their burnout; 2) Create opportunities for personal connection both in person and virtually; 3) Re-assess, re-prioritize, and re-distribute their work; 4) Revise team agreements about how you all

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Unlocking Innovation: Focusing on the Process, Not the Product

Idea Sandbox

Last Updated on 3 August 2023 In our increasingly competitive world, innovation or “re-imagining” is hailed as the key to success in nearly every field. But what if our conventional understanding of innovation is fundamentally flawed? What if innovation isn’t something you do but something that happens as a result? The Misconception of Innovation It’s easy to fall into the trap of believing that innovation is a tangible goal that one can simply achieve.

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A New Dawn for Leadership: Embracing Change in the 21st Century

Phil McKinney

In the 21st Century, the leadership landscape is evolving at an unprecedented pace. And leaders who are not able to adapt are being left behind. The need for change is more pertinent now than ever before, as traditional leadership models prove insufficient in addressing the complexities of our modern world. The Old Guard: Command-and-Control Leadership Historically, leadership has been characterized by a command-and-control approach.

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Spotting a Good Leader

Innovation Excellence

GUEST POST from Mike Shipulski When the team can get things done without the leader, that’s the sign of a good leader. If the organization bypasses the leader and goes directly to the subject matter experts, that’s because the leader trusts the subject matter experts. When subject matter experts are trusted, they do amazing work.

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Using AI to Build Stronger Connections with Customers

Harvard Business Review

As companies learn to use generative AI to create value, there’s a risk that they take the wrong approach when applying the technology to the customer experience. In fact, research shows AI can help boost customer satisfaction when it’s used to offer customers more personalized solutions or to help human employees provide better service than they would without the technological assist.

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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

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Leadership Challenges Of Microblogging’s New Competitive Landscape

Bill Fischer

In the wake of Twitter's troubles, what we are witnessing is a significant rearrangement of an entire industry. This is truly a disruption saga, written large.

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Crafting Magic with Crayola Model Magic Modeling Clay - An Innovation Tool Review

Phil McKinney

The Crayola Model Magic Modeling Clay is a versatile and engaging product that caters to all ages, offering a fun, tactile experience. This review delves into the clay's potential for sparking innovation and creativity. Firstly, the clay's lightweight, spongy texture makes it ideal for creating complex sculptures without worrying about weight or balance issues.

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The Paradox of Innovation Leadership

Innovation Excellence

GUEST POST from Janet Sernack Most of us are aware that both the organizational leadership and cultural paradigms have shifted, due to the accelerating demands of the current global VUCA/BANI operating environment. Requiring us to make sense of and navigate the paradoxical nature of innovation leadership.

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The Value of Digital Transformation

Harvard Business Review

A team at McKinsey tracked the performance of 80 banks over four years to identify exactly how their transformation efforts paid off — and how others can follow suit.

Change 98
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Implementing Intelligent Document Processing Solutions: Why It Works

See how companies like yours are tackling some of today’s most common business problems using AI-assisted automation for document processing. Manually capturing, extracting, and processing data within documents is a costly and outdated practice that’s holding your company back. IDP takes document processing to a whole new level so you can understand and use your data more effectively than ever before.