Christensen Institute
NOVEMBER 17, 2022
In Part 1 of this blog series, I highlighted that disruption in health care is increasingly present at many points along the consumer value chain. Key takeaways to recall from that first post are as follows: Disruption doesn’t stop where it starts. What happens when disruptors move up-market?
Leapfrogging
FEBRUARY 28, 2022
Let’s kick-off 2022 with a useful tool. The past two years were as disruptive as they get for both society and business. That’s how you remain resilient in today’s disruptive world. This article was originally published on Inc.com and has been syndicated for this blog. All opportunities have uncertainty.
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Christensen Institute
JANUARY 4, 2024
It’s not about what I think will happen in 2024, but instead what theories of disruptive innovation would suggest. won’t disrupt health care, despite claims to the contrary. However, as we’ve discussed before , the term “Disruption” is often misunderstood and misused. But are they likely to disrupt incumbents’ offerings?
Daniel Burrus
JULY 6, 2022
Shep Hyken has done some great things for customer service and customer experiences in 2022, starting with a massive customer experience study stemming from a survey of all types of consumers and their experience at organizations. In knowing this, Shep and I have some refreshed insights on how to leverage these technologies exponentially.
Christensen Institute
FEBRUARY 2, 2023
As Clay Christensen outlined in The Innovator’s Solution, “Because the process of securing funding forces many potentially disruptive ideas to get shaped as sustaining innovations that target large and obvious markets, the very process of getting the money to start a venture actually sends many of them on a march towards failure.”
Christensen Institute
MAY 30, 2023
Below, he applies our six-question test for disruptive potential to Amazon Clinic. Amazon Clinic, launched in November 2022, represents the company’s latest attempt to enhance its health care portfolio. Does Amazon Clinic have disruptive potential? So, is it likely that Amazon Clinic will disrupt the health care industry?
Daniel Burrus
APRIL 20, 2022
Of all industries, this one is one that has to be anticipatory in both how they manufacture items, and in foreseeing disruptions and change long before they create problems. This will increasingly be used to give employees an immersive experience via retraining and re-skilling, as future disruptions in their status quo occur.
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