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24 Customer Experience Mistakes to Stop in 2024

Innovation Excellence

GUEST POST from Shep Hyken My friend and fellow Customer Experience (CX) expert Brittany Hodak and I recently began a 52-week series for 2024 titled Shep and Brittany’s Super Amazing Show. In the second episode, rather than talk about what to do in 2024, we shared several tips on what not to do. More specifically, […]

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Corporate Innovation in 2024

Innov8rs

Innov8rs | Whilst innovation remains a top priority for every CEO, we have again witnessed recently that when markets are uncertain and costs need to be cut, the innovation function is also amongst the first to be impacted. Never a dull moment in corporate innovation… so they say. Here's what they shared.

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Vitafoods 2024 Conference: Insights from the yet2 Team

Yet2

Words by Patrick Harris ‘Adulthood is wanting the window seat but needing the aisle’—a fitting analogy for the 2024 Vitafoods Conference in Geneva, where the balance between aspiration and practicality was on full display. Sustainability: Eco-friendly and ethically sourced ingredients are no longer a niche.

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Startup Database: Best Startups to Watch in 2024 (Updated Monthly)

HYPE Innovation

In the ever-evolving business landscape, a new wave of startups is promising to make its mark in 2024. These early-stage businesses are driven by visionary leaders, disruptive technologies , and an eagerness to solve real-world challenges.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. 📆 February 8th, 2024 at 11:00am PST, 2:00pm EST, 7:00pm GMT Don't miss out on this opportunity to stay ahead of the AI curve!

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2024: A Corporate Innovation Odyssey

PlanBox Innovation

This article originally appeared on Innovation Leader. 2024 beckons us to embark on our own odyssey, a transformative voyage into the heart of corporate innovation. 2024 beckons us to embark on our own odyssey, a transformative voyage into the heart of corporate innovation.

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Navigating 2024: How to Strategize Using the Both/And Principle

Daniel Burrus

But does that mean it will be the best business strategy to stick with throughout 2024? As new companies emerge and your well-established competition pursue new innovations, they are bound to bring new solutions to the table. Continue reading on burrus.com »

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The Project Clinic: Assessing Project Health, Planning, and Execution

Speaker: Ketan Jahagirdar

Picture your projects as patients, each with its own unique rhythm and pulse, thriving under your care 🥼 🩺 Step into the role of an innovative project doctor in our upcoming webinar! 📅 June 18, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT

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Scan to Success: How to Leverage QR Codes for Offline and Online Marketing Power

Speaker: Corey Daugherty, Head of Business Development at Flowcode

📲 This new webinar featuring Corey Daugherty of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. 📆 June 25th, 2024 at 9:30am PDT, 12:30pm EDT, 5:30pm BST Save your seat today!

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.

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How to Optimize the Developer Experience for Monumental Impact

Speaker: Anne Steiner and David Laribee

As an innovative concept, Developer Experience (DX) has gained significant attention in the tech industry, and emphasizes engineers’ efficiency and satisfaction during the product development process. Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. 📅 April 24, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT

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The Resurgence of Direct Mail as a Growth Marketing Strategy

Speaker: Jeff Tarran, COO, Gunderson Direct & Margaret Pepe, Executive Director of Product Management, U.S. Postal Service

Industry veterans Jeff Tarran and Margaret Pepe are here to delve into how direct mail has completely evolved in recent years, and has rightfully earned a seat at the table alongside the email and digital marketing plans of SMBs, enterprise companies, and agencies as they look into strategy for 2024 and beyond.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Key Insights: Retail Agility with Composable Solutions: Learn how adopting a composable approach can help your business thrive, through the holiday frenzy and the entire year of 2024. Dive into retention tactics, encompassing dynamic rewards, discounts, and innovative ways to show appreciation.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. 📅 May 2, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours!