Innovation Excellence

APRIL 17, 2017

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Tips 42

Tips Innovation Industry Examples 42

Michael Roberto

FEBRUARY 15, 2018

Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline. airlines averaged $19.65 airlines averaged $19.65

Industry 20

Industry Report Study Competition 20

Michael Roberto

JANUARY 4, 2019

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. Here are five simple, yet powerful, lessons that come to mind as I reflect on the Kelleher era at the airline: Make tradeoffs. At Southwest, Kelleher chose to run an airline in a very different manner.

Competition 22

Competition System Leadership Industry 22

Matthew May

AUGUST 10, 2015

In the midst of all this, Whole Foods has decided to take a market segmentation strategy to reverse its downward trend, a strategy aimed squarely at Trader Joe’s, a solid Millennial brand: launch a chain of smaller, lower-priced stores that focus entirely on stock with the Whole Foods private label, 365. Think Southwest Airlines.

Strategy 100

Strategy Strategy Marketing Project 100

Stephen Shapiro

JANUARY 5, 2023

Work with airlines and other partners: Collaborate with airlines and other partners to find ways to improve the baggage handling process. Work with airlines and other partners: Collaborating with airlines and other partners to coordinate baggage handling procedures can also help to reduce wait times.

ChatGPT 98

ChatGPT Learning Technology System 98

Michael Roberto

SEPTEMBER 29, 2017

Travelers in my area have been enjoying incredibly low fare trips to Europe on Norwegian Airlines. The Wall Street Journal's Heard on the Street column has some doubts : The airline operates a very different growth model to tried and tested low-cost carriers such as Southwest Airlines Co. in the U.S. and Ryanair in Europe.

Competition 22

Competition Disruption Project Company 22

Jeffrey Phillips

MARCH 26, 2024

Many of us who work in the consulting and strategy space often talk about the difficulties in understanding and more importantly, changing a corporate culture. The original culture: safety Think about it - airlines and airplanes are only viable if the flying public thinks they are safe.

Culture 211

Culture Change Leadership Technical Review 211

Michael Roberto

MARCH 5, 2018

News reports this morning indicate that United Airlines has announced a significant change to its employee compensation policies. United Airlines President Scott Kirby issued a memo to employees explaining the change. The company has eliminated quarterly employee bonuses amounting to roughly $1,200 per year.

Report 20

Report Policies Change Strategy 20

Michael Roberto

MARCH 19, 2021

Source: New York Times During the early days of my strategy courses, we often learn about Porter's five forces as a tool for evaluating industry structure. We often examine industriest at the extreme - either highly profitable (such as pharma) or highly unprofitable (such as airlines or fitness centers). He says it's quite easy.

Industry 49

Industry Case Study Course Marketing 49

whataventure

FEBRUARY 16, 2018

Research shows that serial entrepreneurs develop business models more successfully than others by building on proven strategies. Enjoy the following business model strategy to boost your creativity. Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Singapore Airlines.

Groups 71

Groups Strategy Strategy Examples 71

Leapfrogging

JANUARY 25, 2016

Here are four strategies to watch in 2016: Exclusivity – Play Hard to Get, to Get More Customers. Sharing internal processes, employee programs, and other organizational best practices are rapidly becoming strategies for creating external competitive differentiation. . What does that mean for marketers?

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

Leapfrogging

JANUARY 25, 2016

Here are four strategies to watch in 2016: Exclusivity – Play Hard to Get, to Get More Customers. Sharing internal processes, employee programs, and other organizational best practices are rapidly becoming strategies for creating external competitive differentiation. . What does that mean for marketers?

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

Daniel Burrus

JULY 17, 2019

For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. Many organizations can point to business principles, strategies and other ways of thinking that underscored success.

Agile 63

Agile Underperforming Technical Team Technology Strategy 63

Paul Hobcraft

APRIL 19, 2021

Airlines are looking to encourage us back onto their planes. Siemens Digital Industries Software approach’s foundation is Xcelerator ; it is at the core of the strategy. Keeping Us Safe for Resuming Travel. We all have had imposed on us severe travel restrictions.

Software 278

Software Innovation Technology Design 278

Innovation Excellence

SEPTEMBER 4, 2015

Here's a nice example of the Attribute Dependency Technique, one of five in the innovation method called Systematic Inventive Thinking (SIT). It's a great tool to make products and services that are "smart." They adjust and learn, then adapt their performance to suit the needs of the user. Continue reading →

Innovation 40

Innovation Tools Examples Learning 40

Daniel Burrus

AUGUST 19, 2020

A few more similarly accelerating technology Hard Trends that increase in-person trust are contact-less kiosks for self-service in retail stores, and hotel and airline check-in using facial recognition and/or voice and smartphone. With that said, make sure you put elevated trust at the center of your reopening strategy.

Trends 76

Trends Technology Video System 76

Phil McKinney

AUGUST 24, 2023

It is the foundation on which a leader builds a strategy for achieving the organization's desired future state. They can connect the dots, see patterns and relationships others may miss, and use this insight to inform their long-term strategies. As a leader, I've witnessed the transformative power of visionary thinking.

Leadership 85

Leadership Trends Industry Groups 85

Mills-Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. Boeing, FAA, airlines, …) In your business, with your products or services, what are you assuming will ‘fix the problem’? In the case of Boeing, software was going to solve known basic aerodynamic design problems.

Software 99

Software Leadership Change System 99

CMOE

FEBRUARY 13, 2024

To be the world’s most loved, most efficient, and most profitable airline. Guides strategy and execution: Challenges are inevitable in the workplace. A solid vision statement helps co-workers stay focused on an end-goal and chart a strategy to achieve that goal. Contact us for more information.

How To 52

How To Data Examples LEAN 52

BrainZooming

DECEMBER 8, 2015

The “Inside the Executive Suite” article from Armada Corporate Intelligence profiled an intriguing innovation strategy example within a regulated industry. The Armada article highlights six ways to formulate innovation strategy in a regulated environment, including the approach JetBlue is taking. A shadow innovation strategy.

Strategy 40

Strategy Strategy Strategic Thinking eBook 40

BrainZooming

DECEMBER 2, 2015

When a brand strategy change is planned, what happens first? An earlier “Inside the Executive Suite” article from Armada Corporate Intelligence addressed this important brand strategy question about how changes are rolled out to the public. He was flying on United Airlines as it introduced ‘United Rising.’

Strategy 40

Strategy Strategy Engagement Marketing 40

Leapfrogging

MARCH 20, 2019

“Decoupling” the value chain is the next big strategy for digital innovation and business models. In the case of the travel industry, hotels, airlines, and tour operators decided to bypass the travel agencies and offer their services directly to consumers over the internet. Disintermediation wreaked havoc.

Disruption 138

Disruption Technical Review Industry Policies 138

Innovation Excellence

FEBRUARY 26, 2018

If I were to ask you what your company/unit/team strategy is, could you answer in a single sentence? And even if it is, why would you want to (other than to respond to some smart-aleck strategy facilitator)? I know it’s possible, and there are several worth reasons for stating strategy in. Is that even possible?

Strategy 45

Strategy Strategy How To Company 45

Daniel Burrus

APRIL 20, 2017

Just ask Delta Airlines , the British bank Tesco or any other company whose legacy software caused breakdowns and data breaches. Like legacy technology, legacy thinking refers to thinking, strategies and other actions that, in their own way, are outdated. Legacy technology is a major headache. Those are certainly major headaches.

Change 69

Change Agile Software Technology 69

Yet2

JANUARY 28, 2020

Two in particular, jumped out at us: Parallel Reality from Delta Airlines & MisappliedSciences demonstrated personalized content tailored to individuals’ itineraries, simultaneously, on a single screen; and. Read more blog posts from Paula: Innovation & Strategy Conference: Driving Home Innovation.

Tips 85

Tips Conference Innovation Technology 85

The BMI Lab Blog

AUGUST 4, 2017

This pattern requires a very sophisticated pricing and marketing strategy. Airlines, car manufacturers, and software companies are usually creating and capturing value in this way. So, in the end, customers pay more than the originally anticipated but benefit from several options that meet their particular needs.

Software 45

Software Competition Strategy Strategy 45

BrainZooming

NOVEMBER 14, 2018

I was standing in line at the Baltimore airport, about to board an earlier-than-planned Southwest Airlines flight through Chicago on my way back home. The power of strategy-focused creative thinking questions to help generate a high proportion of on-target ideas. Suddenly, Facebook Messenger buzzed.

How To 66

How To Creative Thinking Strategic Thinking Creativity 66

Adam Hartung

SEPTEMBER 11, 2015

Smisek organized the merger of Continental (his former employer) with United, creating the world’s largest airline at the time, things have not gone well. Since announcing the merger in 2010, more has gone wrong than right at United: Computer glitches have hounded the airline. ” Sounds like a lot more internal focus.

Leadership 36

Leadership Project Video Strategy 36

Mills-Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. Boeing, FAA, airlines, …) In your business, with your products or services, what are you assuming will ‘fix the problem’? In the case of Boeing, software was going to solve known basic aerodynamic design problems.

Software 52

Software Leadership Change System 52

Paul Hobcraft

APRIL 19, 2021

Airlines are looking to encourage us back onto their planes. Siemens Digital Industries Software approach’s foundation is Xcelerator ; it is at the core of the strategy. Keeping Us Safe for Resuming Travel. We all have had imposed on us severe travel restrictions.

Software 130

Software Innovation Technology Design 130

Paul Hobcraft

APRIL 19, 2021

Airlines are looking to encourage us back onto their planes. Siemens Digital Industries Software approach’s foundation is Xcelerator ; it is at the core of the strategy. Keeping Us Safe for Resuming Travel. We all have had imposed on us severe travel restrictions.

Software 130

Software Innovation Technology Design 130

InnovationManagement

OCTOBER 31, 2018

Data breaches at large companies like Facebook and Delta Airlines have brought cybersecurity to the forefront of boardrooms across the world. Major corporations, the healthcare industry, and even the federal government are all monitoring network and digital infrastructures closely.

Data 45

Data Industry Company Technology 45

New Markets Advisors

AUGUST 20, 2018

The right times to grow through destruction While the right innovation strategy depends on a number of factors?—?industry, The wrong times to grow through destruction While carefully executed destruction frees up resources to focus on the things that matter most, there are times when it isn’t the right strategy.

Creativity 45

Creativity Roadmap Innovation Marketing 45

mjvinnovation

JUNE 25, 2020

Robotic Process Automation: giants that already have this strategy, and application possibilities. Walmart, Deutsche Bank, AT&T, Walgreens and American Express Global Business Travel are among the many companies that already have Robotic Process Automation strategies. Robotic Process Automation: business benefits. Set expectations.

Change 52

Change Artificial Inteligence Software Underperforming Technical Team 52

Innovation Leader

APRIL 14, 2014

These dozen slide presentations offer insights into innovation strategy at organizations like NASA, Alaska Airlines, Nike, and Clorox. Get them all here…

Company 40

Company Innovation Strategy Strategy 40

KindlingApp

SEPTEMBER 14, 2015

And because real action is so difficult to implement, culture is often viewed as the backwater of organizational strategy.”. For example, in 1972, Southwest Airlines was in deep trouble: they had already been forced to sell a number of their aircraft, and were still losing money at a rapid rate.

Culture 40

Culture Innovation Programs Idea Generation Resources 40

IdeaScale

JANUARY 24, 2019

Whitehurst left his comfortable role as COO of Delta Airlines for a substantially different job, CEO of the open source software company Red Hat. Cleaning up a mess, it turns out, can often be more creative than the process of making that mess. Jim Whitehurst: What I Learned From Giving Up Everything I Knew As A Leader.

Innovation 124

Innovation Collaboration Creativity Software 124