Digital Transformation Combines Customer Experience and Operational Efficiency
Integrative Innovation
DECEMBER 13, 2017
In 2015 and 2017, research by Peter Weill and Stephanie L. Their performance averaged 16 percentage points better than their industry average, meaning that if the average net profit margin for a company in a given industry was 8%, future-ready enterprises earned 24%. CIOs are a good choice to lead Pathway 1.
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