November, 2023

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Famous for being Anonymous

Destination Innovation

Here is a lateral idea – become famous by remaining anonymous. Banksy, an elusive street artist whose identity remains unknown, has left an indelible mark on the global art scene with his thought-provoking and often politically charged works. Emerging from the graffiti subculture in Bristol, England, Banksy gained international acclaim for his distinctive stenciled artworks that blend dark humor, social commentary, and poignant messages.

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From Wheels to Web: The Innovations That Made Us

IdeaScale

Innovation! Without Pain There Is No Gain: Why is innovation so challenging? Thomas Edison underwent over 1,000 attempts before successfully inventing the light bulb. Visionaries like Karl Benz and Henry Ford dedicated over 20 years to inventing and reinventing, facing numerous unsuccessful attempts to achieve widespread adoption of the automobile. Even the internet encountered a [.

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Building a CFO-Ready Business Case for Innovation Management

HYPE Innovation

Learn why crafting a compelling business case is essential when implementing an innovation management platform. Make data-driven decisions for success.

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Made to last

Idea to Value

Over the weekend, we stayed with my parents. For my toddler, they brought out some of the toys they had kept from when I was still a baby. One of the hits was a wooden toy train set which must now be over 40 years old. And my child loved it (although there were significantly more “accidents” than I remember being responsible for). Still working after being more than 40 years old That made me think about how some things are built to last, while others are built to be consumed and then

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Joe Cicman - Principal Analyst at Forrester, and Jason Cottrell - CEO & Founder at Orium

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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Can We Finally Kill The Idea Of Leaderless Organizations?

Digital Tonto

For a while now, management gurus such as Gary Hamel have been advocating for flatter organizations, yet there is little evidence that eliminating leaders is a viable model. In fact, when Wharton Professor Ronnie Lee took a close look at game software developers, he actually found that the number of levels of bureaucracy increased significantly, not decreased, over the last 50 years.

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Embrace AI-driven innovation, it is the future.

Paul Hobcraft

Embrace the future if AI-driven innovation. It has been amazing how AI generative thinking (GenAI) has taken hold. It has only been one year since the launch of ChatGPT, then with a follow-up of GPT-4. In a really fascinating routine or guide to how Generative AI developed, then you should read Bernard Marr’s post It is well worth the read. As he points out, “Today, Generative AI stands as a testament to the power of human imagination and technological innovation.

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What is Customer Experience (CX) Innovation? Definition, Examples and why CX Experience matters?

IdeaScale

Table of Contents What is Customer Experience Innovation? Customer experience innovation is defined as the process of creating and implementing new ideas, strategies, technologies, or approaches to enhance the overall experience that customers have when interacting with a brand, product, or service. It involves identifying opportunities to deliver greater value, satisfaction, [.

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Breaking free from the gravitational pull of conventional schooling

Christensen Institute

Conventional schooling just doesn’t work as well as it could for a lot of students. Day to day, many kids go through their classes confused, disengaged, or stressed; and unclear about what they’re working toward. Fixing these problems isn’t just about improving school quality. We need to reinvent schooling to adapt to kids’ needs, ignite their ambitions, and prepare them for the world they live in today.

Resources 126
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We could all benefit from more failures

Idea to Value

People are afraid of failure. In fact, people tend to avoid failing publicly wherever possible, especially in the workplace. This can result in people and projects trying to hide failure , or avoid trying things which challenge them at all so that they are less likely to fail. There are deep-rooted evolutionary reasons why we feel losses and negative experiences more strongly than successes, so we try and avoid the losses even if it means not experiencing potential successes as well.

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To Overcome Resistance To Change, You Need A Strategy, Not A Slogan

Digital Tonto

When we’re passionate about an idea, we want others to see it the same way we do, with all its beautiful complexity and nuance. We want to believe that if others can just understand the idea, they will embrace it. That’s why most change management practices focus on persuasion, explaining the need for change and creating a sense of urgency. But consider recent research that finds that we can’t even agree on simple concepts such as what a penguin is and it becomes clear that for any given initiat

Strategy 144
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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

Technology professionals developing generative AI applications are finding that there are big leaps from POCs and MVPs to production-ready applications. They're often developing using prompting, Retrieval Augmented Generation (RAG), and fine-tuning (up to and including Reinforcement Learning with Human Feedback (RLHF)), typically in that order. However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are le

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Innovation thinking in Ecosystem and Generative AI design.

Paul Hobcraft

Innovation thinking in Ecosystem and Gen AI design I believe there is a real need to construct a different innovation process. We are rapidly seeing the past of innovating simply in terms of operating on our own. We must question partnerships we have seen work in the past and ask if they are suitable for the future. Innovation is undergoing a radical change, in opening up to technology, collaborative thinking and the value of generative AI thinking.

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How Leaders Can Create a Purpose-Driven Culture

Harvard Business Review

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

Culture 139
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What is Business Process Innovation? Definition, Examples, Process and Best Practices

IdeaScale

Table of Contents What is Business Process Innovation? Business process innovation is defined as the significant and transformative changes made to existing processes within an organization to achieve better efficiency, effectiveness, and overall business performance. It involves reimagining, redesigning, and implementing new ways of conducting business activities with the aim of [.

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Six Leadership Myths Sabotaging Your Team

Innovation Excellence

GUEST POST from David Burkus We all arrive at leadership with certain preconceptions about what makes a successful leader. Sometimes we form an idea of what great leaders do based on historical leaders or modern-day leaders who are always getting media attention.

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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

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Exploration and exploitation in market creation

Christensen Institute

Understanding a new concept can sometimes best be done by analyzing it through an older lens. Our last Thursday Theory Tips piece touched on the potential impact that creating new markets can bring to a nation’s development, and Efosa Ojomo’s latest piece demystifies the process of market creation. This piece will use the older, potentially more familiar, concept of exploration vs. exploitation to better understand what activities in the three phases of market creation might look like.

Marketing 112
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3 Stubborn Facts That Business Leaders Need To Accept

Digital Tonto

We need to constantly ask ourselves which ideas that are widely accepted today don’t hold water. Every era has its own fictions, things that are accepted because they are repeated, but lack any serious foundation. They become memes replicating themselves throughout the zeitgeist, rarely being questioned. When ideas are repeated often enough, we begin to take them as self-evident and don’t even question them.

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Working together to shape innovation for meaningful change

Paul Hobcraft

Shaping Innovation for a Meaningful Change Following on from my initial post, “ Our Need is to Shape Innovation Dynamically, ” this post outlines the eight value-adding points that I can help build out and deliver alongside you in different delivery modules to fit your circumstances and budgets. My value proposition is to work together to create something that shapes innovation for a meaningful change.

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How to Self-Promote — Without Sounding Self-Centered

Harvard Business Review

Promoting your own accomplishments can feel uncomfortable, and poses a dilemma: It can make you appear more confident and capable, but can also make you seem less warm, less friendly, and more selfish. On the other hand, self-deprecation or deflecting credit, may make you seem approachable but it diminishes your competency. New research, based on a series of 11 studies, suggests that dual promotion — in which you compliment a colleague or peer while talking about your own accomplishments — can b

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Software Composition Analysis: The New Armor for Your Cybersecurity

Speaker: Blackberry, OSS Consultants, & Revenera

Software is complex, which makes threats to the software supply chain more real every day. 64% of organizations have been impacted by a software supply chain attack and 60% of data breaches are due to unpatched software vulnerabilities. In the U.S. alone, cyber losses totaled $10.3 billion in 2022. All of these stats beg the question, “Do you know what’s in your software?

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What is Organizational Engagement? Definition, Importance and Effective Strategies

IdeaScale

Table of Contents What is Organizational Engagement? Organizational engagement is defined as the level of involvement, commitment, and connection that individuals within an organization have toward their work, the organization's goals, and its overall mission. It encompasses both the employees' emotional and intellectual involvement in their work and their dedication to contributing [.

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Four Things All Leaders Must Know About Digital Transformation

Innovation Excellence

(But Most Don’t) GUEST POST from Greg Satell Today, technology has become central to how every business competes. Futuristic advancements like artificial intelligence, big data and cloud computing are no longer pie-in-the-sky propositions, but mission critical initiatives that leaders are racing to implement within their organizations. Unfortunately, most of these initiatives fail.

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AI & InnovationOps Can Advance Product Innovation | Sopheon

Sopheon

While generative AI is taking the business world by storm, it’s important to note that it’s not necessarily new. Many of today's promises for AI were also made in the past. It was less than 40 years ago that LISP machines , packed with expert knowledge, were supposed to unlock the promises of AI. What went wrong? ''People believed their own hype,'' said S.

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Why Is What We Know So Different From What We Do?

Digital Tonto

We’d like to think that if something is a good idea, can be proven to work, improve performance and make people’s lives better, that market and technological forces will somehow make it inevitable. Unfortunately, the history of the last half century makes it clear that’s not true. Most people in developed countries are worse off than a generation ago.

ChatGPT 128
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Design Thinking Requires the Human Touch in a World of Technology and GenAI.

Paul Hobcraft

Design thinking always requires the Human Touch. Design Thinking is seen as the essential element that will combine with technology and AI in the future, yet the need for the human touch will still be essential. As we form more around ecosystem thinking and design, design thinking will be essential as the significant enabler to creative input. There is a fascinating change by embracing Design Thinking principles differently in the future of innovation; organizations can foster a more profound cu

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How Companies Can Build Trustworthy AI Assistants

Harvard Business Review

The journey of the AI assistant is already well underway. We’re seeing the evolution to agent take shape in three phases: assistant, concierge, and agent. This evolution is exciting and promises to make our lives much easier — eliminating mundane tasks and helping us become more productive. But anyone who has ever had an assistant knows that the relationship only works if there is trust.

Company 123
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What is Continuous Improvement? Definition, Model, Methodology, Process and Examples

IdeaScale

Table of Contents What is Continuous Improvement? Continuous improvement, often referred to as continuous improvement process (CIP) or continuous improvement management (CIM), is defined as a systematic and ongoing effort to enhance products, services, or processes over time. The primary goal of continuous improvement is to incrementally make small, positive changes [.

Examples 130
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Eddie Van Halen, Simultaneous Innovation and the AI Regulation Conundrum

Innovation Excellence

GUEST POST from Pete Foley It’s great to have an excuse to post an Eddie Van Halen video to the innovation community. It’s of course fun just to watch Eddie, but I also have a deeper, innovation relevant reason for doing so. Art & Science: I’m a passionate believer in cross-pollination between art and science.

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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.

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How Cutting Edge AI Tech Could Be Your Answer to Tackling Stress

Entrepreneur - Innovation

In today's stress-ridden world marked by conflicts and a multitude of life challenges most of us never saw coming, the urgent need for innovative solutions to address the pressing mental health crisis is evident. Here's how entrepreneurs and startups can use generative AI to provide essential support to employees, coworkers and society as a whole.

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Talk is cheap: Why students need immersive experiences to build strong professional networks

Christensen Institute

In July 2023, our team published “ People-powered pathways: Lessons in how to build students’ social capital through career-connected learning.” In the report, we describe successes and challenges in bringing social capital–building strategies to a variety of educational settings. Our observations draw from an 18-month pilot during which we leveraged our social capital playbook to provide direct support to a group of three intermediary organizations—Education Strategy Group, Generation Schools N

Report 112
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Turn Ideas Into Outcomes: A Framework for Maturing Your Innovation Portfolio

Innov8rs

Innov8rs | Innovation activity is at an all-time high. From idea competitions and startup incubators to virtual whiteboards and design thinking workshops, there is no shortage of mechanisms for brainstorming what’s possible in an organization. It’s exciting to have so many ideas to work with. But what happens next? Eventually, you need to identify which solutions best fit your business needs.

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Research: How Women Improve Decision-Making on Boards

Harvard Business Review

This article reports on a study of women and men directors at more than 200 publicly traded companies on the major stock exchanges in the U.S. and Europe. The results provide key insights on how the presence of women influences boards. First, it turns out that women directors come to board meetings well-prepared and concerned with accountability. Second, women are not shy about acknowledging when they don’t know something, are more willing to ask in-depth questions, and seek to get things on the

Study 131
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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Elevate your retail game by unleashing the power of customer loyalty! The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.