Harvard Business Review

JULY 12, 2024

Business leaders are expected to be strategic, and while organizational obstacles can prevent you from translating intent into strategic actions, so can your personal limitations and practices. It doesn’t have to be this way. Even when it feels like the odds are stacked against you, you have more choices than you may realize. Small decisions about where to focus and what to do throughout your day may feel inconsequential, but their impacts accumulate.

Strategy 141

Strategy Strategy Management 141

Christensen Institute

APRIL 23, 2024

Deja vu. In 2015, many multinational companies exited Africa. Nestle cut staff across 21 countries and Barclays, Coca-Cola, Cadbury, Eveready, and SABMiller retreated from different African markets they once believed had promise. The allure of Africa, particularly the widely referenced Africa rising narrative, was fading. The reasons the multinationals cited were all too familiar: failing or inexistent infrastructure, smaller than expected consumer market, struggling institutions, and corruption

Report 143

Report Marketing Resources Company 143

Innovation Excellence

JULY 15, 2024

GUEST POST from Greg Satell Every enterprise needs to innovate. It doesn’t matter whether you are a profit-seeking business, a nonprofit organization or a government entity, the simple truth is that every business model fails eventually, because things change over time. We have to manage not for stability, but for disruption or face irrelevance.

Disruption 114

Disruption Innovation Management Change 114

Entrepreneur - Innovation

FEBRUARY 3, 2024

There's no need to convince employees of the merits of artificial intelligence — just show them they are about to become more relevant, not less.

Artificial Inteligence 124

Artificial Inteligence How To Technology 124

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

Management

Harvard Business Review

JULY 16, 2024

While generative AI tools have been heralded as the future of education, more than 40 years of academic research suggests that it could also harm learning in realms from online tutoring to employee training for three reasons. First, the best student-teacher relationships are empathetic ones but it is biologically impossible for humans and AI to develop mutual empathy.

Generative AI 138

Generative AI Training Tools Learning 138

Harvard Business Review

JULY 22, 2024

Most corporate women’s advancement programs center on teaching women a predefined slate of skills purported to give them more control over their careers. But by taking this approach, companies may be unintentionally communicating a culture of conformity by asking women to change who they are to succeed. This leaves many women, especially senior women, feeling stuck, because strong leaders need to have the ability to set expectations, not just fulfill them.

How To 133

How To Survey Culture Strategy 133

Harvard Business Review

JULY 9, 2024

When we think about change at work today, we tend to assume its inevitability and focus our attention on how to manage it — what methods and processes and technology and communication we need to put in place to have it move ahead more smoothly. Of course, some change is necessary, and some is inevitable. But not all of it. What the scientific literature on predictability, agency, belonging, place, and meaning suggests is that before we think about managing change, we should consider the conditio

Change 138

Change Management Course Technology 138

Harvard Business Review

JULY 17, 2024

Building a strong, flexible “digital core” that integrates cloud, data, and AI technologies to serve as an interconnected foundation for your company is the key to future growth. It is your means of supporting the current business drive toward efficiency and effectiveness, while remaining flexible enough to respond to the new needs of the organization and quickly adopt and scale the latest technology innovations.

Data 134

Data Technology Company How To 134

Harvard Business Review

JUNE 18, 2024

Strategic fitness is a leader’s ability to learn from and adapt to their environment to set direction and create a competitive advantage. A study of 77 C-suite executives over four years found that strategically fit leaders excel in four disciplines : 1) Strategic fitness, or setting clear direction and calibrating when necessary; 2) Leadership fitness, or refining their style to meet the moment; 3) Organizational fitness, or investing in thinking about the future state of the business; and 4) C

Exercises 142

Exercises Leadership Study Competition 142

Harvard Business Review

MAY 23, 2024

The problem with strategy frameworks is that although they can help you determine whether an opportunity is attractive or whether a given strategy is likely to work, they generally don’t help you in the task of identifying the opportunity or crafting the strategy in the first place. This article introduces a framework, built on an in-depth analysis of the creativity literature, that aims to fill that gap by providing a systematic approach to identifying potential strategies.

Strategy 144

Strategy Strategy Analysis Creativity 144

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Data

Harvard Business Review

JUNE 26, 2024

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

Strategy 138

Strategy Strategy Company 138

Harvard Business Review

JUNE 10, 2024

There is a common leadership misconception that merely encouraging team members to voice their opinions will foster an environment of openness. But people won’t speak up unless they feel safe doing so. As a leader, this means you have to address the underlying reasons for employee reticence, including the individual and systemic barriers to speaking up.

How To 141

How To Leadership System Management 141

Harvard Business Review

JUNE 6, 2024

Humans are good at inventing tools, but not as good at adapting to the change these tools can cause. While there has been much focus on the technical impacts and potential dark side of AI, the authors’ research has shown that AI can enhance and empower leadership, actually helping make leaders more human. To do this, we need to invest just as much in the development of our human potential as we do in harnessing the power of AI.

Leadership 142

Leadership Tools Change Artificial Inteligence 142

Harvard Business Review

JUNE 14, 2024

Learning how to delegate well is a skill every first-time manager needs to learn from the very start. Many people are promoted into management for doing their previous job well. But once you’re promoted into a leadership role, you must accept that you can’t do everything on your own — nor should you. Though it may seem counterintuitive, the more senior you become in an organization, the less you’ll be involved in doing the day-to-day work.

Learning 140

Learning Management Leadership Project 140

Speaker: Aaron Jacob, VP of Accounting Solutions & Reagan Cook, GTM Lead

Are you struggling to navigate the complexities and challenges that come with crypto accounting? 🤔 This new webinar will cover everything businesses need to know to get started with crypto accounting after incorporating crypto into their business models! Industry experts Aaron Jacob and Reagan Cook of TaxBit will thoroughly explore the prevalent operational hurdles encountered by accounting teams when interacting with crypto on the books, and detail how software solutions can effectively

How To

Harvard Business Review

JULY 2, 2024

If you want to move up the corporate ladder, you need to do more than meet deadlines and produce strong results. Employees who quickly move up often have an innovator’s mindset. These people ultimately position themselves as valuable assets by questioning assumptions and pushing their organizations to stay competitive. By consistently bringing fresh ideas to the table and demonstrating a proactive approach to problem-solving, they naturally attract the attention of higher-ups.

Competition 136

Competition Meeting Collaboration Engagement 136

Harvard Business Review

JULY 17, 2024

Botshit — made-up, inaccurate, and untruthful chatbot content that humans uncritically use for tasks — can pose major risks to your business in the form of reputational damage, incorrect decisions, legal liability, economic losses, and even human safety. Yet, it’s unlikely that chatbots are going away. How can you manage these risks while taking advantage of the benefits of promising new tools?

Tools 129

Tools Management Artificial Inteligence Learning 129

Harvard Business Review

JULY 19, 2024

Instead of treating a leadership role as an unending sprint, CEOs should approach their tenure as a series of three phases. Act one requires a leader to establish legitimacy, build a top team, and begin to communicate and implement a change agenda. Act two requires revisiting many of the choices made during the earlier phase, correcting mistakes, and reenergizing the organization.

Leadership 128

Leadership Change 128

Harvard Business Review

JULY 22, 2024

Automation has historically impacted blue-collar jobs first, whereas white-collar jobs benefited. The wave of remote work brought on by the Covid-19 pandemic further empowered white-collar workers with more autonomy through remote work. However, generative AI is changing this narrative. Remote workers are now more susceptible to automation due to their tasks being digital and thus more easily automated, but also indicates large potential productivity benefits.

Generative AI 125

Generative AI Technical Review Change Management 125

Speaker: Corey Daugherty, Head of Business Development at Flowcode & Georgette Malitsis, Senior Customer Success Manager, Enterprise at Flowcode

Let's explore the transformative power of QR codes in bridging offline and online marketing worlds. 📲 This new webinar featuring Corey Daugherty and Georgette Malitsis of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customer journeys, and ultimately unlock a new realm o

Marketing

Harvard Business Review

MAY 8, 2024

What happens when you have to give a presentation to an audience that might have some professionals who have more expertise on the topic than you do? While it can be intimidating, it can also be an opportunity to leverage their deep and diverse expertise in service of the group’s learning. And it’s an opportunity to exercise some intellectual humility, which includes having respect for other viewpoints, not being intellectually overconfident, separating your ego from your intellect, and being wi

How To 144

How To Exercises Tips Learning 144

Harvard Business Review

JULY 22, 2024

Although it’s widely accepted that good leaders are good learners, a learning mentality can also have a darker side. If not carefully managed, it might lead to a perception of decreased effectiveness, less expertise, and lower efficiency. Your learning mentality should be the catalyst for your personal growth and development — not a reason for others to question your leadership.

Leadership 126

Leadership Learning Strategy Strategy 126

Harvard Business Review

MAY 24, 2024

For all the communication around strategy, we know that leaders at many companies don’t provide the necessary context for employees to understand what the words and sentences in a strategy statement actually mean. What can leaders do to help employees understand enough context to understand a strategy? In this article, the authors offer three recommendations: 1) Present the alternatives considered and explain why they were not adopted. 2) Explain how each choice is linked to the organization’s p

Strategy 141

Strategy Strategy Company 141

Harvard Business Review

JUNE 17, 2024

Fifty percent of Gen Zs want to ditch the corporate world to become their own boss. However, this can be challenging when you lack the funds and flexibility to leave your day job. As a result, many ambitious young people begin by balancing full-time work with a side hustle — but managing both commitments can be challenging. You might feel drained after work or find it difficult to be consistent.

Management 138

Management 138

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

Management

Harvard Business Review

MAY 27, 2024

Being happy and positive at work can be a win-win for employees and organizations. But what happens when your boss practices toxic positivity? No matter how bad or stressful the situation is or how difficult the circumstances, they convince themselves that simply acting happy or thinking positively will change the outcome — then spread this toxic positivity to their teams.

Change 140

Change Management 140

Harvard Business Review

MAY 21, 2024

With any significant change in your career comes the need for new skills. But that’s even more true when you want a radical career change. In these situations, it’s going to take more than listening to a few webinars to build the knowledge you need get to where you want to go. You must set aside a significant amount of time for self-directed learning, formal training, or even a second job to gain the skills for the big leap.

How To 141

How To Training Learning Design 141

Harvard Business Review

MAY 17, 2024

Generative artificial intelligence (GenAI) has garnered immense publicity over the past few months. Some believe it’s a passing fad or a threat to human creativity. For young professionals, it’s the source of a unique dilemma: Do you “buy into the hype” of AI and use it as a guidepost for your professional development and ambitions? Or do you stick to the beaten path, focusing on building more traditional skills and pursuing more conventional trajectories?

Generative AI 141

Generative AI Artificial Inteligence Competition Creativity 141

Harvard Business Review

JUNE 20, 2024

The daily decisions modern leaders face are increasingly complex. But executives have a tool to combat these challenges – information. At the click of a mouse or the press of a thumb, they can call up cutting edge research on virtually any topic. With so much information available, how do we know what to trust? What executives need is a simple taxonomy of misinformation so they know what to look out for.

How To 136

How To Tools Management Data 136

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

Generative AI

Harvard Business Review

JUNE 28, 2024

The Internet and AI tools are transforming marketing communications within a complex, interactive landscape called the echoverse. While marketing has evolved since the proliferation of the Internet, in the echoverse, a diverse network of human and nonhuman actors — consumers, brands, AI agents, and more — continuously interact, influence, and reshape messages across digital platforms.

Marketing 134

Marketing Strategy Strategy Learning 134

Harvard Business Review

JULY 19, 2024

When you’re new to the workforce, you may feel pressure to engage every possible connection. However, continuously giving your time, energy, and focus to the wrong people can add up and take away from more meaningful work. There are times when it’s to your benefit to respectfully decline a networking invitation. Here are a few red flags to look out for when deciding whether to accept a networking request: the person is primarily interested in selling you a product or service rather than building

How To 125

How To Engagement 125

Harvard Business Review

JULY 12, 2024

Speaking up — and being heard — in organizations is critical, but failed attempts to speak up happen often at work and can lead people to silence themselves and others in the long run. Instead, leaders and team members should frame such situations as opportunities to learn. But this isn’t easy; it can be difficult to recognize such moments as learning opportunities; it can be difficult to move beyond counterproductive emotions like shame and blame,;and we tend to be too busy and focused on the s

Learning 129

Learning Tools Meeting Culture 129

Harvard Business Review

JULY 8, 2024

Some observers are beginning to question whether gen AI will produce enough value to exceed its costs. It can, but extracting economic value from gen AI requires several different types of disciplined capabilities. Unfortunately, most companies lack these. The good news is they can develop them. Specifically, companies should invest in behavioral change, controlled experimentation, measurement of business value, data management, human capital development, and systems thinking.

Company 130

Company Project Data System 130

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

How To