How fintechs forced banks to rethink their user experience
mjvinnovation
JANUARY 4, 2021
The same goes for banks. Fintechs were way ahead of the game in this aspect, and the idea that a digital bank isn’t as safe or reliable as a non-digital competitor is very quickly being swept away. Fintechs use user-centric business models and frameworks like Lean and Agile. Software development.
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