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Innovate your processes before innovating your products

Jeffrey Phillips

They'll become products and services when the product or service development process in their organization provides resources for the new ideas, and spend time developing, validating, testing the new products and finally launching them. And then I ask them to tell me their firm's average product development process timeframe.

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Designing for Harmony

Boxes and Arrows

Intuit had developed its mobile platform late in the game, creating an inconsistent experience. This lesson–hands on workshops are better at engaging people–would help set the foundation for how Intuit would teach D4D moving forward. Hanson, in turn, put together a team of nine people to help her.

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