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The Secret Ingredient to Operational Excellence Success

Qmarkets

In his 2011 book, Design for Operational Excellence, Kevin J. Duggan outlines a much more modern approach: Design lean value streams from the time the order is received until delivery to the customer. Preserve your organizational BPM insights in one central knowledge base. Leveraging Your Collective Intelligence.

LEAN 49
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How to Overcome Employee Engagement Barriers With a Continuous Improvement Program

Qmarkets

As we shall see, Project WOW offers a means to leverage employee engagement and collaboration for your continuous improvement program. We know from recent studies that employees in knowledge-based roles are much more likely to be engaged than employees in routinized, clerical, or manual jobs.

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article thumbnail

The Secret Ingredient to Operational Excellence Success

Qmarkets

In his 2011 book, Design for Operational Excellence, Kevin J. Duggan outlines a much more modern approach: Design lean value streams from the time the order is received until delivery to the customer. Preserve your organizational BPM insights in one central knowledge base. Leveraging Your Collective Intelligence.

LEAN 40
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How to Turn your Employee Engagement Problem into a Continuous Improvement Solution

Qmarkets

We know from recent studies that employees in knowledge-based roles are much more likely to be engaged than employees in routinized, clerical, or manual jobs. Project WOW is designed to bridge this disconnect. Within 90 days, this highly collaborative process led to dramatic results beyond what we could have imagined.