2006 Airlines Change Management 
Adam Hartung
MARCH 13, 2016
The airline consistently ranks near the bottom in customer satisfaction, and on-time performance. But is changing the directors going to change the company? Or is it just changing the guest list for an haute couture affair? Retired since 2004, is Mr. Bethune really in step with the needs of airline customers today?
hackerearth
AUGUST 10, 2017
You’ll see that with curiosity you can change the world no matter what daunting constraints try to rein you in. They talk about Zappos, Southwest Airlines, and Aravind Eye Hospitals to drive home the point about turning a constraint, such as resource, time, and method, into a winning opportunity. Constraints can be inspiring.
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