Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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Four Principles Of Successful Digital Transformation

Innovation Excellence

GUEST POST from Greg Satell When Steve Jobs and Apple launched the Macintosh with great fanfare in 1984, it was to be only one step in a long journey that began with Douglas Engelbart’s Mother of All Demos and the development of the Alto at Xerox PARC more than a decade before.

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This Is One Big Reason Why So Much Business Thinking Is Crap

Digital Tonto

Management fads tend to come from people who did well in school. Many of these are business school professors and consultants, who've never operated a business. They are often people who’ve never failed, been told that they’re smart all their lives and expect others to be impressed by their ideas, not to examine them thoroughly. They tend come up with their ideas by talking to other smart, successful people about their experiences.

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What’s the Purpose?

IdeaScale

Purpose. Goal. Mission. You hear these words a lot this time of year. Not because it’s the start of the annual business planning cycle but because it’s graduation season.

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BE INNOVATIVE IN TAKING SMART RISKS

ImagineNation

After founding ImagineNation in Israel, I invested a year of my time and considerable money in taking smart risks to invent an experiential business game. This involved collaborating with one of the top game design companies to co-create a live business simulation incorporating innovative gamification elements intending to teach corporations how to be innovat ive.

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How to Easily Navigate Crypto Accounting in the Web3 Era

Speaker: Aaron Jacob, VP of Accounting Solutions & Reagan Cook, GTM Lead

Are you struggling to navigate the complexities and challenges that come with crypto accounting? 🤔 This new webinar will cover everything businesses need to know to get started with crypto accounting after incorporating crypto into their business models! Industry experts Aaron Jacob and Reagan Cook of TaxBit will thoroughly explore the prevalent operational hurdles encountered by accounting teams when interacting with crypto on the books, and detail how software solutions can effectively

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How to Work for an Overly Critical Boss

Harvard Business Review

Your boss points out what’s going wrong more often than what’s going right. They nitpick your work, highlighting every possibility for improvement. Meetings sometimes feel like inquisitions. While a generally difficult boss might be challenging due to their mood swings, lack of clarity, or unpredictability, a highly critical boss consistently focuses on “the gap,” not the gain.

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Managers Make the Difference

Innovation Excellence

Four Common Mistakes Managers Make GUEST POST from David Burkus Senior leaders set strategy. But middle managers and front-line managers make the difference in whether that strategy gets executed…and in whether or not people are engaged and motivated in an organization.

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9 Continuous Improvement Methodologies to Enhance Your Improvement Program

Kainexus

Organizations that embrace the continuous improvement approach to business have many great tools and techniques from which to choose. Some organizations use them as part of a structured methodology like Lean, Six Sigma, or Toyota Kata. Others leverage them on their own. Every organization has unique needs and will need to adjust each method for their own environment, but the most popular techniques are flexible enough to be used by organizations of every size and in every industry.

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How AI Can Make Make Us Better Leaders

Harvard Business Review

Humans are good at inventing tools, but not as good at adapting to the change these tools can cause. While there has been much focus on the technical impacts and potential dark side of AI, the authors’ research has shown that AI can enhance and empower leadership, actually helping make leaders more human. To do this, we need to invest just as much in the development of our human potential as we do in harnessing the power of AI.

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Playing Both Sides of the Equation

Innovation Excellence

GUEST POST from Mike Shipulski If you want new behavior, you must embrace conflict. If you can’t tolerate the conflict, you’ll do what you did last time. If your point of view angers half and empowers everyone else, you made a difference. If your point of view meets with 100% agreement, you wasted everyone’s time.

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Nationwide Survey Reveals State Government User Satisfaction

IdeaScale

State governments, in the contemporary digital landscape, aim to furnish citizens with services that are efficient and user-friendly. But how satisfied are people with the services they receive? A recent survey conducted by Qualtrics in collaboration with Code for America sheds light on this question. Spanning over 14,000 participants from every state in the U.S.

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Scan to Success: How to Leverage QR Codes for Offline and Online Marketing Power

Speaker: Corey Daugherty, Head of Business Development at Flowcode & Georgette Malitsis, Senior Customer Success Manager, Enterprise at Flowcode

Let's explore the transformative power of QR codes in bridging offline and online marketing worlds. 📲 This new webinar featuring Corey Daugherty and Georgette Malitsis of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customer journeys, and ultimately unlock a new realm o

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Improving Project Health With Innovation Management | Sopheon

Sopheon

Project managers are the unsung, behind-the-scenes heroes of an InnovationOps-based approach. In such an approach, organizations seek to operationalize innovation by bringing together the company’s culture, ways of working, people and products. Project managers orchestrate the intricate dance between creative ideas, tight deadlines and limited resources.

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GenAI Is Leveling the Playing Field for Smaller Businesses

Harvard Business Review

Typically, small to medium enterprises (SMEs) don’t have the resources to hunker down at an annual strategy retreat or to stop everything they’re doing to respond to unexpected emergencies or events that threaten the bottom line. This puts them at a disadvantage compared to their larger competitors. This article shows how AI is proving to be a transformative force for small and medium enterprises.

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Time is a Flat Circle

Innovation Excellence

Jamie Dimon’s Comments on AI Just Proved It GUEST POST from Robyn Bolton “Time is a flat circle. Everything we have done or will do we will do over and over and over and over again – forever.

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First Principles Based Leadership: Improving our Social Awareness

Rmukesh Gupta

In my first post (which you can read here), in a series of posts about “First Principles Based Leadership”, I shared the importance of developing five types of awareness (self, social, cultural, contextual and systems) in order to build that foundation for becoming a First Principles based leader. Today, in this third post, we will talk about how we can improve our social awareness.

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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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How Employee Engagement Builds High-Performing Teams: 5 Insights

CMOE

Employee engagement is the connection that a worker feels to the job. It’s about how enthusiastic a person feels toward the work and the objectives the team and organization are trying to meet. An employee’s level of engagement influences their dedication to the team and organization. Do the employees care about the work? Are they interested in the performance of the team or organization as a whole?

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Onboarding New Employees in a Hybrid Workplace

Harvard Business Review

As you’re navigating hybrid work, it’s a good moment to assess how your onboarding processes enable or empower your new hires to thrive. Researchers at Microsoft have conducted and identified studies that suggest that onboarding to a new role, team, or company is a key moment for building connections with the new manager and team and doing so a few days in person provides unique benefits.

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Happy Employees Make Happy Customers

Innovation Excellence

GUEST POST from Shep Hyken Often, the best companies to do business with are the best companies to work for. When you look at the Google ratings for Round Room Holdings’ TCC and Wireless Zone, two Verizon Wireless retailers with approximately 1,200 retail stores throughout the U.S.

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First Principles Based Leadership – Cultivating Self Awareness

Rmukesh Gupta

In my last post, I shared the importance for leaders to work on five different kinds of awareness (self, social, cultural, contextual and systemic). Today and in the next four posts, I will delve into how can we go about cultivating and improving each one of these awareness. Today, let’s explore how we can go about cultivating and improving our self awareness.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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The Optimal Innovation Strategy - Your Guide | ITONICS

ITONICS

An innovation strategy outlines the key areas a firm invests in because it believes these areas will help it fulfill its ambition. Finding the right level and areas of investment can be challenging due to the various options and uncertainties surrounding everything new. This article explains how a firm’s ambition, biography, and industry clock speed define the formulation of an optimal innovation strategy.

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5 Signs Your One-on-Ones Aren’t Working

Harvard Business Review

Despite all that one-on-one meetings can offer, they can be challenging to navigate, whether you’re new to management or have spent several years in a leadership role. Here some signs that your one-on-ones have gone stale, are unproductive, or are falling short of their potential: you don’t want to go to the meeting, you always go over time, you can’t fill the time, you leave every meeting feeling deflated, or you and your direct report are both on second screens.

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Irrelevant Innovation

Innovation Excellence

GUEST POST from John Bessant Why change is not always a good thing…. Forget about the ice truckers who haul their precious cargoes across frozen lakes and tundra in the Arctic Circle. Or those heroes who service remote islands in the Pacific or who fly into inaccessible airstrips in the rainforests.

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Foundation For First Principles Based Leadership

Rmukesh Gupta

Premise: One of the foundations for First Principles Based Leadership is for leaders to be aware. Leaders need to work on their awareness on five different levels. 1. Self Awareness: First and foremost is for us, as leaders, we need to work on improving our self awareness. When I talk about self awareness, I am referring to knowing what we want to achieve and why we want to achieve it.

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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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Growing a Business in the UAE: A Guide

The Human Factor

image source The United Arab Emirates (UAE) has massively transformed into a thriving hub for business and commerce. With its strategic location, world-class infrastructure, and favorable business environment, the UAE offers immense opportunities for entrepreneurs and established businesses alike. This article delves into the various aspects of growing a business in the UAE, highlighting the opportunities, challenges, and the role of franchises in this dynamic market.

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Seasonal Businesses Can Stay Profitable in the Off-Season. Here’s How.

Harvard Business Review

A seasonal business primarily derives its income during specific peak periods, which can span from weeks to a few months. Industries facing this cyclicality are diverse, from snow removal services and ice cream shops to Halloween stores and Christmas tree farms. Then there are those driven by government or deadline-based needs, such as accounting services during tax season.

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Top 10 Human-Centered Change & Innovation Articles of May 2024

Innovation Excellence

Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. Did your favorite make the cut?

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Best Practices Vs First Principles Based Leadership

Rmukesh Gupta

Earlier today, I read a blog post by Greg Satell titled “This Is One Big Reason Why So Much Business Thinking Is Crap“ In the post he shares his insight on how business fads are created, propagated and result in much waste before fading away. I agree with him whole-heartedly. Building best practices through case studies and interviews, in my opinion is somewhat similar to how blind men would define an elephant, just by feeling a part of the elephant.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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Why Piquing Curiosity Is the Key to Rekindling Employee Engagement

Carla Johnson

June 04, 2024 You’ve probably noticed the buzz around the office – or maybe the lack thereof. People just aren’t as tuned in or fired up as they used to be.

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The Importance of Setting Boundaries with Your Mentor

Harvard Business Review

In a mentorship, having clear boundaries — along with responses to share when those limits are transgressed — is important for safeguarding your mental health, your privacy, and your productivity. To establish them, have a conversation with your mentor, preferably at the start of the relationship. You can start by flipping the script and asking your mentor about their boundaries first: “Since this is all new, though, I wanted to ask: What boundaries do you want to have around our mentoring relat

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We still need to sell Business Ecosystems

Ecosystems4Innovating

The selling of Business Ecosystems needs facilitation and realization So often, you get the question, “What are the arguments for selling B2B business ecosystems?” Then why would enterprises invest in such a significant change to their systems and structures? Where is the value and payback? It should be recognized that selling B2B business ecosystems to enterprises can be a compelling proposition as it offers several potential benefits and value propositions.

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Failure and Success

Rmukesh Gupta

Failure is often considered to be the opposite of success. However, truly successful people know that failure is an integral part of any success! It’s very rare indeed that someone finds success without meeting failure along the way. If they do, the success doesn’t last as long as they would like it to! So, we would do well to learn how to look at failure and how we deal with it when we come face to face with it.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?