Remove 2007 Remove Big Data Remove Culture Remove Underperforming Technical Team
article thumbnail

50 what-if questions to reimagine the future

Board of Innovation

What if you were charged a fee for delivering a bad customer experience? What if you were charged a fee for delivering a bad customer experience? For example, Spotify offers personalized playlists reflecting the cultural music of users’ heritage, based on their DNA test (provided by Ancestry). What if no staff was required?

article thumbnail

50 what-if questions to reimagine the future

Board of Innovation

What if you were charged a fee for delivering a bad customer experience? What if you were charged a fee for delivering a bad customer experience? For example, Spotify offers personalized playlists reflecting the cultural music of users’ heritage, based on their DNA test (provided by Ancestry). What if no staff was required?