ITONICS
APRIL 26, 2018
Based on prior research covering frameworks for the technical design of smart services and the value proposition canvas, we present the Smart Service Canvas that offers a holistic instrument to describe, discuss, and develop smart services. Service design thinking methods are useful tools to design a service from a customer’s point of view.
Daniel Burrus
DECEMBER 19, 2018
By using metrics, a business will study the practices, designs, and financial outcomes of industry leaders with one distinct purpose: To keep up with the pacesetters. Think about the future of virtualization, artificial intelligence and the Internet of Things (IoT). There’s just one problem.
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Paul Hobcraft
DECEMBER 6, 2017
GE made a $4 billion bet on connecting industrial equipment via the Internet of Things (IoT) and analytical software with a suite of products called the “ Predix Cloud ”. Mr. Immelt decided to bet the other way by investing in 2015 on Buying the power business of Alstrom for $10bn, a company specifically strong in coal plant designs.
Board of Innovation
JUNE 5, 2022
Airbnb and Ryanair originally designed a service with only B2C customers in mind. Can you design services where no humans are involved? The internet created a parallel, ubiquitous digital world, accessible from everywhere at a very low cost. But why buy a service if you could start small and design it yourself?
Board of Innovation
JUNE 5, 2022
Airbnb and Ryanair originally designed a service with only B2C customers in mind. Can you design services where no humans are involved? The internet created a parallel, ubiquitous digital world, accessible from everywhere at a very low cost. But why buy a service if you could start small and design it yourself?
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