Low-Touch Economy: what is it and how it can influence your business?
mjvinnovation
AUGUST 21, 2020
In fact, both are inserted within the sales context and refer to the levels of contact that customers require in order to gain confidence and close deals. Unlike high-touch, the focus of these customers are the search for automated solutions and a preference for ARUs (Audible Response Unit), voice and chatbots that offer more agile service.
Let's personalize your content