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Benchmarking Innovation Impact, from InnoLead

Paul Hobcraft

I received a note from Scott Kirsner , who leads the team at Innolead, and he offered me a chance to read the report before its official release today at 12 PM ET time and suggested I can post anytime, so here goes. I was struck and somewhat surprised by how different the approaches to innovation success and its management seemed to be.

Report 225
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Idea Crowdsourcing at MARTA: Encouraging Innovation in the Public Sector

Qmarkets

Its 48 miles of rail and 9,000 bus stops keep Atlanta moving, and since launching as combined transit service in 1979, MARTA has provided more than 5 billion trips for its customers. Customer-centric innovation is at the heart of everything that MARTA strives for. LH: There aren’t any on the regulatory side.

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Idea Crowdsourcing at MARTA: Encouraging Innovation in the Public Sector

Qmarkets

Its 48 miles of rail and 9,000 bus stops keep Atlanta moving, and since launching as combined transit service in 1979, MARTA has provided more than 5 billion trips for its customers. Customer-centric innovation is at the heart of everything that MARTA strives for. LH: There aren’t any on the regulatory side.