50 what-if questions to reimagine the future
Board of Innovation
JUNE 5, 2022
Airbnb and Ryanair originally designed a service with only B2C customers in mind. For example, Airbnb for Work offers defined standards for business travelers – a selection of locations with WiFi, a workspace, possibility of self-check-in and flexible cancellation policy. Can you design services where no humans are involved?
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