2007 Creative Process Design Management 
Planview
MAY 31, 2023
In 2007, my dad passed away. I started as a trainer and then was promoted to manage the Global Enablement Team, designing the training courses, coordinating and identifying training needs. After that, I joined the Professional Services department as a manager of the Solution Architect team. I love yarn and fiber arts.
Boxes and Arrows
AUGUST 3, 2009
As web designers and information architects, we often dismiss deep consideration of content when we design interactive experiences. But the design artifacts that we create represent only part of the overall user experience that we’re designing. What happened? There are four common reasons why content gaps occur.
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