June, 2024

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How would YOU improve chess?

Idea to Value

Imagine this. You work for a board game manufacturer, and you have been asked to improve the sales of your chess games. They have been slowly falling over the past few years and your boss has asked you to come up with innovative solutions to make it more appealing and increase sales. How would you approach this innovation challenge? A lot of people might begin thinking that innovation means finding ways to “improve” the product.

System 178
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Four Principles Of Successful Digital Transformation

Innovation Excellence

GUEST POST from Greg Satell When Steve Jobs and Apple launched the Macintosh with great fanfare in 1984, it was to be only one step in a long journey that began with Douglas Engelbart’s Mother of All Demos and the development of the Alto at Xerox PARC more than a decade before.

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Is AI Selfish?

Digital Tonto

When evolutionary biologist Richard Dawkins claimed that genes are selfish, he didn’t mean that he thought they are cognisant, with a will of their own. Rather, that genes act as if they are selfish, working to replicate themselves in the most efficient way, regardless of what that entails for the organism that carries them. In other words, the phrase "survival of the fittest" applies to our genes, not to us.

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Nike Should Stop Blaming Working from Home for Their Innovation Struggles

Innovation Excellence

GUEST POST from Robyn Bolton “But even more importantly, our employees were working from home for two and a half years. And in hindsight, it turns out, it’s really hard to do bold, disruptive innovation, to develop a boldly disruptive shoe on Zoom.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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The Power of Product-Based Thinking in Customer-Centric Innovation

Planview

The landscape of digital transformation and technology management is undergoing a significant transition as enterprises transition from project-based to product-based management driven by customer-centricity, cost optimization, and cultural shift. Leading organizations now prioritize long-term customer value, using real-time feedback for continuous improvement and use an incremental funding approach based on results to reduce technical debt.

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The value of applying the Three Horizons to Partner Ecosystem thinking.

Paul Hobcraft

Building Partner Ecosystems Progressively through Three Horizon Thinking There is a need to resolve immediate, mid-term, and long-term issues to show progressive thinking on how to grow collaboratively, impact, and value when building your thinking in products, services, or new business models. Partner ecosystems are highly valuable for delivering on these ambitions.

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Why Adjacent Innovation is Your Key to Managing Risk and Accelerating Growth

IdeaScale

It’s not easy leading innovation. Especially these days. You need to do more with less. Take risks while guaranteeing results. Keep up with competition through incremental innovation and redefine the industry with radical and disruptive innovation. It’s maddening. Until you find the Goldilocks Zone of adjacent innovation.

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This Is One Big Reason Why So Much Business Thinking Is Crap

Digital Tonto

Management fads tend to come from people who did well in school. Many of these are business school professors and consultants, who've never operated a business. They are often people who’ve never failed, been told that they’re smart all their lives and expect others to be impressed by their ideas, not to examine them thoroughly. They tend come up with their ideas by talking to other smart, successful people about their experiences.

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3 Exercises to Boost Your Emotional Intelligence, According to Research

Harvard Business Review

Everyone struggles to manage their emotions at times. It’s normal to have negative feelings and we can’t expect ourselves – or others – to leave those behind just because we’re at work. But those negative emotions can be detrimental to our relationships, performance, focus, and overall well-being. So it’s worthwhile to hone our emotional intelligence skills that help us handle negative feelings.

Exercises 142
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How To Create The IKEA Effect

Innovation Excellence

A Customer Experience That Will Be Appreciated GUEST POST from Shep Hyken When reaching out for customer service and support, most customers still prefer to communicate with a company or brand via the traditional phone call. That said, more and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.

How To 108
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How to Easily Navigate Crypto Accounting in the Web3 Era

Speaker: Aaron Jacob, VP of Accounting Solutions & Reagan Cook, GTM Lead

Are you struggling to navigate the complexities and challenges that come with crypto accounting? 🤔 This new webinar will cover everything businesses need to know to get started with crypto accounting after incorporating crypto into their business models! Industry experts Aaron Jacob and Reagan Cook of TaxBit will thoroughly explore the prevalent operational hurdles encountered by accounting teams when interacting with crypto on the books, and detail how software solutions can effectively

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Discovery Self-Survey: Startup & Technology Scouting

Qmarkets

Considering a new startup relationship management program? Download this practical tool to understand your organization's current approach and capabilities, as well as your needs and requirements for a dedicated software solution.

Survey 103
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Planview ERGs Honor Juneteenth, Pride Month, and More in June 

Planview

With so much happening in June, we want to outline important events at Planview with some employee insight. At Planview, ERGs (Employee Resource Groups) play a crucial role in creating connections and involving people in groups that pertain to people’s interests. Our ERGs, such as Planview Kaleidoscope, Pride, and Women at Planview, are actively organizing events and educating employees about their initiatives.

Groups 98
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Take a Hike! Leadership Choices That Determine Whether or Not Your Business Grows

IdeaScale

I recently listened to a podcast in which the speaker talked about his hike to Machu Picchu. He spoke about the difficulty of the hike and the moments when his confidence wavered.

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Why Bad Ideas Don’t Just Die

Digital Tonto

I recently read David Sanger’s new book, "The New Cold Wars," which was excellent in many ways. It was very well sourced, often insightful and excellently written. It was also riddled with relatively minor errors. These didn’t really affect the story he was trying to tell, but they were annoying and undermined an otherwise excellent book. What probably happened is that the fact checker was intimidated by Sanger’s prominence and didn’t call him out or didn’t bother checking facts that, truth be

Culture 113
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Scan to Success: How to Leverage QR Codes for Offline and Online Marketing Power

Speaker: Corey Daugherty, Head of Business Development at Flowcode & Georgette Malitsis, Senior Customer Success Manager, Enterprise at Flowcode

Let's explore the transformative power of QR codes in bridging offline and online marketing worlds. 📲 This new webinar featuring Corey Daugherty and Georgette Malitsis of Flowcode will dive into how innovative QR technology not only enhances traditional marketing strategies, but also drives meaningful customer engagement and analytics. Register today to gain practical knowledge on using QR codes to increase conversion rates, optimize customer journeys, and ultimately unlock a new realm o

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How Starbucks Devalued Its Own Brand

Harvard Business Review

Starbucks is struggling. It has strayed from its successful strategy of offering customers exceptional experiences and, in the process, has commoditized itself. This article analyzes where it went wrong and offers ideas for how the company can turn itself around. It holds lessons for other companies that compete by providing customers distinctive experiences.

Strategy 141
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A $3.7 Trillion Customer Experience Problem

Innovation Excellence

GUEST POST from Shep Hyken Bad customer experiences could cost organizations throughout the world $3.7 trillion annually. That’s according to new research by the experience management company Qualtrics. This figure is up 19% from the company’s projections last year ($3.1 trillion).

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AI Evolution: Equipping Your Team Today for Tomorrow’s Challenges

Daniel Burrus

A huge buzzword in today’s digital age is “AI” or “artificial intelligence.” AI excites some people and strikes fear in others. Yet whatever your position, this Hard Trend is undeniable and will shape the future of your business or organization in some way. Applications like ChatGPT, deep data algorithms, and others are changing the face of work and how we approach business practices at an unprecedented speed.

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What is social health and why does it matter for our well-being?

Christensen Institute

The current health care ecosystem incentivizes provider organizations to perform services that treat illness instead of those that keep people healthy. Many people think of health in terms of medical care and physical health, or simply, the absence of sickness, but that isn’t a complete perspective. The World Health Organization defines health as “a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity.

Survey 85
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Don’t Get Left Behind: Leveraging Modern Product Management Across the Organization

Speaker: Kat Conner

The challenge of delivering the right product at the right time while aligning with strategic objectives is more pressing than ever. Product management is evolving and gaining greater recognition as the means to creating this connection. Join our upcoming webinar and learn how to streamline your product development processes, infuse product thinking across the organization, and bridge the gap between vision and delivery.

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The Lesson of the Direct-to-Consumer Revolution: Strategy 101 still matters

IdeaScale

Every so often a new business model, often enabled by technology, takes the world by storm, attracts a lot of hype, eventually proves unable to live up to the headlines and disappears or becomes a shadow of its former self. The latest entries in this category? Direct-to-consumer companies. Image via Startups.

Strategy 130
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Why Do Pundits Work So Hard To Deny These 3 Things About Human Nature?

Digital Tonto

In "Homo Deus," author Yuval Noah Harari asserted that “organisms are algorithms.” Much like vending machines are programmed to respond to buttons, Harari argues that humans and other animals are programmed by genetics and evolution to respond to “sensations, emotions and thoughts.” When those particular buttons are pushed, we respond, much like a vending machine does.

Software 104
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The Most Strategic Leaders Excel in 4 Disciplines

Harvard Business Review

Strategic fitness is a leader’s ability to learn from and adapt to their environment to set direction and create a competitive advantage. A study of 77 C-suite executives over four years found that strategically fit leaders excel in four disciplines : 1) Strategic fitness, or setting clear direction and calibrating when necessary; 2) Leadership fitness, or refining their style to meet the moment; 3) Organizational fitness, or investing in thinking about the future state of the business; and 4) C

Exercises 143
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Managers Make the Difference

Innovation Excellence

Four Common Mistakes Managers Make GUEST POST from David Burkus Senior leaders set strategy. But middle managers and front-line managers make the difference in whether that strategy gets executed…and in whether or not people are engaged and motivated in an organization.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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How a Lean Transformation and Framework Facilitate Innovative Business Strategies

Kainexus

In an era where efficiency and agility are paramount, Lean business transformation has emerged as a pivotal strategy for organizations aiming to streamline operations and enhance value creation. By adopting Lean principles, companies can significantly reduce costs, improve quality, and accelerate time-to-market. In today's dynamic business environment, the Lean method is prized for its adaptability across various industries, from manufacturing to services, and its ability to ensure that business

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America’s Innovation Readiness Is Not Ready

Bill Fischer

Innovation may be a currently fashionable term, but that does not mean that organizations are prepared for what comes next.

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How Can You Use Gamification to Boost Innovation?

IdeaScale

Gamification can help at sevaral phases in the Problem Solving process We all know the benefits of gamification: it promotes disinhibition, reduces prejudice, encourages cross-disciplinary teamwork and co-creation, helps groups with very different profiles to speak the same language and achieves a level of engagement that drives participants to go one step further.

Groups 130
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Top 5 Questions About the Project to Product Shift

Planview

When delivery time is slow and unpredictable, demand exceeds capacity, and constraints and dependencies are poorly understood, it’s hard to deliver fast or pivot quickly. And now, paired with a sluggish economic environment, these factors put increasing pressure on anyone who’s focused on creating and delivering business value faster (read: everyone).

Project 69
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How to Optimize Call Monitoring: Automate QA and Elevate Customer Experience

Speaker: Laura Noonan, Chief Revenue Officer at CallFinder + Angie Kronlage, Director of Program Success at Working Solutions + April Wiita, Vice President of Program Success at Working Solutions

Are you still manually reviewing calls? 🤔 It's time for a change! The traditional method of manual call monitoring is no longer cutting it in today's fast-paced call center environment. Industry experts Angie Kronlage and April Wiita from Working Solutions are here to explore the power of innovative automation to revolutionize outdated call review processes!

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The New Rules of Marketing Across Channels

Harvard Business Review

The Internet and AI tools are transforming marketing communications within a complex, interactive landscape called the echoverse. While marketing has evolved since the proliferation of the Internet, in the echoverse, a diverse network of human and nonhuman actors — consumers, brands, AI agents, and more — continuously interact, influence, and reshape messages across digital platforms.

Marketing 137
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Four Secrets of Building a Shared Team Identity

Innovation Excellence

GUEST POST from David Burkus Creating shared identity on a team is crucial to building a high-performing one. Shared identity refers to the extent to which team members feel the same sense of who they are as a designated group.

Groups 107
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Operational Excellence Examples for Business Growth

Kainexus

Operational excellence is the continuous pursuit of improvement in an organization's processes and systems to achieve efficiency, effectiveness, and agility. It involves streamlining operations, reducing waste, optimizing resources, and enhancing productivity to deliver high-quality products or services at lower costs and faster speeds. The impact of operational excellence on business growth is profound.

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Too Big to Fail? Think Again

Phil McKinney

The myth that anything or anyone is too big to fail persists, but history serves as a stark reminder that size and influence do not guarantee permanence. As someone who grew up in Chicago, I was aware of the widespread belief that Sears, Roebuck, and Co., the hometown retail giant, was "too big to fail." Its size, power, and influence were legendary.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.