ITONICS

APRIL 26, 2018

Based on prior research covering frameworks for the technical design of smart services and the value proposition canvas, we present the Smart Service Canvas that offers a holistic instrument to describe, discuss, and develop smart services. Service design thinking methods are useful tools to design a service from a customer’s point of view.

Technical Review 48

Technical Review Software Review Internet of things Handbook 48

Innovation 360 Group

SEPTEMBER 6, 2015

New customer mind-set, power of influencing other buyers’ opinion and higher expectations , easily communicated through social medias or other channels (TripAdvisor or Booking.com and their respective customer reviews are perfect examples of this revolution in B2C activities). The knowledge, information and technologies are available.

Creativity 45

Creativity Technical Review Competition Software Review 45

Moves the Needle

DECEMBER 20, 2018

As a concept that originated in the ‘90s as a synonym for “digitization,” it has since evolved into the process by which companies update the source code of their people as well as their business. For those of us who have seen countless traditional businesses disrupted, such a lack of diligence is concerning.

Software Review 60

Software Review Technical Review Innovation LEAN 60

Moves the Needle

DECEMBER 20, 2018

As a concept that originated in the ‘90s as a synonym for “digitization,” it has since evolved into the process by which companies update the source code of their people as well as their business. For those of us who have seen countless traditional businesses disrupted, such a lack of diligence is concerning.

Software Review 40

Software Review Technical Review Innovation LEAN 40