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Mapping the customer journey is the top driver for digital transformation

Paul Hobcraft

A recent Altimeter report “ the 2016 State of Digital Transformation ” discusses these problems, along with many others. With the runway for disruptive technologies still ahead (e.g., Link to the Altimeter Report “The 2016 State of Digital Transformation”. The vital map of the customer journey. In summary.

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You Are Being Digitally Disrupted – Do Something About It

The Inovo Group

This is the AI-assisted world that is the result of the internet-of-things, blockchain, advanced analytics, machine learning, natural language processing or other digital technologies being implemented today. There are specific things you can do today to start the transition. Transforming Your Business.