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Exploring the Connection between Idea Management and Customer Experience

IdeaScale

Managing the innovation process can help you improve customer experience with your brand.?. The solution is to combine customer data with product information to form innovative ideas. This process, known as idea management, is what drives business and improves the customer experience.

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Adapt or die: lessons from 5 companies that failed to innovate

Idea Drop

Although Kodak had early access to the first digital camera technology, they chose not to develop it as they felt it would kill their own film business. The post Adapt or die: lessons from 5 companies that failed to innovate appeared first on Idea Drop | Idea Management Software. They filed for bankruptcy in 2012.

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