Agile Airlines Competition Industry 
Business and Tech
AUGUST 26, 2021
The hospitality industry is facing rapid changes as technology advances and the modern consumer demands more. Jan Carlzon, ex-CEO of SAS Airlines, described each occasion when a guest interacts with the hotel or restaurant as “moments of truth.” Touchless service is a significant advancement in the hospitality industry.
Daniel Burrus
APRIL 20, 2017
Just ask Delta Airlines , the British bank Tesco or any other company whose legacy software caused breakdowns and data breaches. One example is agility, the ability to respond quickly to changing events and market conditions—a seeming silver bullet. Take agility. The good old days of our industry are well behind us.
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CREATORS
NOVEMBER 18, 2019
You can read part one HERE ** Do you remember who invented the liquid crystal display (LCD) back in 2003 that disrupted a whole industry and thereby brought the era of traditional tube televisions to an end? the similar pursuit of collaboration and competition between firms producing or developing complementary or related products.
Qmarkets
SEPTEMBER 24, 2020
The transport industry for instance has been the hardest hit ‘with almost three times more businesses ceasing to trade (194 per cent)’ than any other industry. If these airlines had not innovated quickly in response to the crisis – would they have fared so well? The Opportunity in Crisis – Now or Never?
Qmarkets
SEPTEMBER 24, 2020
The transport industry for instance has been the hardest hit ‘with almost three times more businesses ceasing to trade (194 per cent)’ than any other industry. If these airlines had not innovated quickly in response to the crisis – would they have fared so well? The Opportunity in Crisis – Now or Never?
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. They are not agile. Google Search Data for the phrase “digital transformation” from Google Trends.
Innovation Excellence
APRIL 20, 2020
Companies that refuse to give refunds for cancelled or delayed services may be helping out their short-term cash flow, but are seriously damaging customer relationships for the future (Airlines, Ticketmaster, Sports teams especially take note). But whoever solves the cost/antifragile contradiction will have a long-term competitive advantage.
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