article thumbnail

To Improve Health Care, Focus on Fixing Systems — Not People

Harvard Business Review

But the main problem often is the underlying systems. To generate better outcomes, increase safety, and improve efficiency, health care organizations should shift their focus to designing systems that facilitate delivery of the highest-quality care.

System 123
article thumbnail

What’s Lost When Data Systems Don’t Communicate

Harvard Business Review

In every industry, many large corporations have teams that help bridge outdated, disconnected systems, and databases. The problem is that running a company on disconnected or barely patched together systems affects employees at all levels.

System 129
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Research: How Ratings Systems Shape User Behavior in the Gig Economy

Harvard Business Review

Incremental rating systems, employed by platforms like TaskRabbit and Airbnb, offer a detailed view by listing and often providing insights into every individual review score. Averaged rating systems, used by platforms such as Uber, Lyft, and DoorDash, present an overall score that aggregates all individual ratings.

System 133
article thumbnail

First Principles Based Leadership – Introducing Systems Thinking for Leaders

Rmukesh Gupta

While systemic awareness this is a foundational skill, it gets more and more crucial as you climb the leadership ladder. So, we would be better off learning about this while we are early in our careers and build on it as we grow by adding nuances and being intentional and learning from our experiences interacting with systems.

System 52
article thumbnail

How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

Gradually upgrade your systems for continuous improvement. This session is your guide to boosting efficiency, enhancing customer experience, and driving profitability through strategic planning. You'll learn to: Utilize tech enhancements for a flexible digital approach. Integrate modular tools to meet your unique needs.

article thumbnail

Sustainable Systems with Donella Meadows

Rmukesh Gupta

Here is a series of 4 videos in which Dana Meadows delivers a lecture on how we can think about and create Sustainable Systems. She starts off with “Systems 101” and goes on to show how important is to think in systems when we are trying to solve any complex problem, and specifically when we are trying to become more sustainable.

System 52
article thumbnail

How One Health System Got Rid of Bureaucratic Busywork

Harvard Business Review

Electronic Health Records (EHRs) were hailed as a cure to the inefficiency of paper-based systems. With focused leadership and follow-through, GROSS has led to saving thousands of hours across the HPH system and to other health systems adopting the practice. But the truth is, tech can often make bureaucracy worse.

System 130
article thumbnail

Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

A sustainable business model contains a system of interrelated choices made not once but over time. While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability.

article thumbnail

Reaching Unreachable Candidates

Speaker: Patrick Dempsey and Andrew Erpelding of ZoomInfo

Export results: Easily export candidate data (including contact info) to Excel, shared with colleagues to review or upload in bulk to a recruiter's applicant tracking system. Candidate and company profiles: Preview and expand search results to find a candidate's job history and career experience or a company's details.

article thumbnail

Marketing-Led Post-COVID-19 Growth Strategies

Strategically aligning your systems and teams. In this eBook, we’ll discuss leading strategies to create a marketing-led growth strategy for 2021 and beyond, including: Positioning your organization for automation. Getting consensus on how to define “qualified leads”.

article thumbnail

2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I) & Noah Hayes, Deliverect GM (US&CA)

Save your seat today and elevate your understanding of the evolving consumer landscape and the future of commerce! October 26th, 2023 at 9:30am PDT, 12:30pm EDT, 5:30pm BST

article thumbnail

LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are less understood.

article thumbnail

Navigating the VUCA World With Innovation Coaching

Speaker: Janet Sernack, Founder and CEO of ImagineNation

If you want to read more about how organizations are reacting and preparing for change amidst VUCA, you can do so here !

article thumbnail

The Beauty and Brains of Actionable Data: How to Go From Concept to Reality

Speaker: Dr. Joe Perez, Senior Systems Analyst at NC Dept. of Health & Human Services, and Chief Technology Officer at SolonTek

Join Dr. Joe Perez, Senior Systems Analyst at NC DHHS, and Chief Technology Officer, SolonTek, to learn how you can capitalize on your ideas by blending internal with external while leveraging them into a cohesive strategy for both the short term and the long term. What value do you see in your data?

article thumbnail

Improving the Accuracy of Generative AI Systems: A Structured Approach

Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage

The number of use cases/corner cases that the system is expected to handle essentially explodes. When developing a Gen AI application, one of the most significant challenges is improving accuracy. This can be especially difficult when working with a large data corpus, and as the complexity of the task increases.