Remove B2C Remove Design Thinking Remove Industry Remove Software Engineering
article thumbnail

AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The Industrial Revolution: A transformative era marked by mass production.

article thumbnail

Orchestrating Design Thinking and AI for a People-Centric Business Future

Tullio Siragusa

Orchestrating Design Thinking and AI for a People-Centric Business Future The tapestry of business evolution tells a remarkable story. The early business landscape, dominated by the industrial revolution, prioritized mass production. AI can be a powerful tool in this context, but only when refined by Design Thinking principles.