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Rethinking Meetings and Conference: Don’t Automate, Innovate

Stephen Shapiro

Michael Hammer, the father of business process reengineering, wrote a seminal Harvard Business Review article titled “ Reengineering Work: Don’t Automate, Obliterate.”. Back then, companies would use software to automate bad processes, speeding up bad results. This is the modern-day version of automating bad processes.

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

Meeting facilitators and Learning & Development professionals must evaluate these challenges and identify the best practices to overcome them to create the most valuable experience for the participants. Back: You focus on the needs of your team members. This will allow you to focus on the content you are getting across.

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Unleash Your Visual Superpower!

Boxes and Arrows

Yet at conference after conference, I meet designers at firms talking about their struggle for influence. Meaning anyone who provides the vision for a product, whether it be in code, wireframes, comps, prototypes, or cocktail napkins. Developers own the code, business owns the proposition, yet design is considered a “service.”

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Top Recruitment Techniques To Increase Employee Retention

The Human Factor

The inability of an organization to retain its staff shows poor employee retention — the ability and effort to retain the workers. . People leave their workplaces for various reasons such as bad bosses, excessive workload, lack of recognition, poor relationship with coworkers, etc. Learn to say “thank you” more often.

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How to Properly Engage with Customers to Receive Meaningful Insights

Moves the Needle

The rise of online ratings and reviews, social media where product stories are shared (both good and bad), and the overwhelming amount of information means that grabbing attention in this endless fight for eyeballs is a daunting task. Leaders have to learn to delegate such decisions to the people spending time with customers. .

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A Beginner’s Guide to Web Site Optimization—Part 2

Boxes and Arrows

In the previous article we talked about why site optimization is important and presented a few important goals and philosophies to impart on your team. Review data sources and brainstorm new test ideas. We created the following minimum completion criteria for my past team at DIRECTV Latin America. Optimization process.

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Make the Commercial First

Boxes and Arrows

Too often the team gets all the way through building the product to find out they can’t explain the product. Way before starting to code, discover the true value of the idea using tools you probably already have. This is not a distraction; it forces a team to explain the value proposition and iterate on it.

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