Boxes and Arrows

SEPTEMBER 2, 2013

In 2009, I moved on to Salesforce.com, where Agile methods (including Scrum) were implemented across their entire research and development organization. Many of the problems they reported indicated that both UX professionals and technical staff lacked a shared understanding of each others’ team roles and responsibilities.

Agile 111

Agile Technical Review Software Review Development Team Review 111

Boxes and Arrows

DECEMBER 23, 2014

This expanded the offerings but created a fragmented company where each product had its own division with separate management, design, and–in some cases—offices. His managers applauded in all the right places–Cook was the founder, after all–but there was little enthusiasm.

Design 104

Design Software Review Underperforming Technical Team Software 104

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