Fri.Mar 17, 2023

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Innovation Basics: 3 key reasons for improving customer experience

Wazoku

Changing the world, one idea at a time has to start somewhere. Even the organizations that regularly bring about revolutionary change had a first step to take on their journey. In the Innovation Basics series, we focus exclusively on what that first step could look like for newcomers to the innovation world. Follow this guidance to achieve faster, better innovation.

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Taking Care of Yourself is Not Impossible

Innovation Excellence

GUEST POST from Mike Shipulski When there’s nothing left in your tank, what do you do? When it’s difficult for you to keep your head above water, what do you do? When you see people who need help, do you spend your energy to help them or do you preserve your energy for yourself?

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How “Payment Banks” Could Prevent the Next Bank Collapse

Harvard Business Review

Silicon Valley Bank illustrates why payroll shouldn’t be stored in an institution vulnerable to bank runs.

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Ratio Exchange Establishes Strategic Partnership with Wazoku to Expand Sourcing Ecosystem

Wazoku

Connecting Ecosystems to Help Customers Solve Problems and Challenges Faster Virginia, February 8, 2023 - Ratio Exchange, an emerging leader in the Federal Sourcing Market, is excited to announce that we will significantly expand our sourcing ecosystem through a strategic partnership with Wazoku, the global innovation leader helping their clients in the US Government and global private sector innovate at scale.

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Using Technology to Create a Better Customer Experience

Harvard Business Review

Your strategy should be driven by relationship-building — not shiny new tech.

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Persuading Others: "I'm one of you."

Michael Roberto

Source: [link] Recently, the renowned social influence scholar Robert Cialdini sat down for a chat with Matt Abrahams for his Think Fast, Talk Smart podcast. Cialdini recapped a few major findings from his research on persuasion. As he shared a few experimental findings, Cialdini emphasized how we can be more persuasive if we convince others that we are "one of them.

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To Curb Burnout, Design Jobs to Better Match Employees’ Needs

Harvard Business Review

Six common mismatches that leave employees feeling cynical and disengaged.

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Silicon Valley Bank’s Focus on Startups Was a Double-Edged Sword

Harvard Business Review

Sector specialization comes with steep risks — and high upside.

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