50 what-if questions to reimagine the future
Board of Innovation
JUNE 5, 2022
What if you turned from B2C to B2B (or viceversa)? What if you were charged a fee for delivering a bad customer experience? What if artificial intelligence was dealing with new customers and claims? What if you turned from B2C to B2B (or viceversa)? What if you only had voice to interact with users? More ambitious?
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