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Mapping the customer journey is the top driver for digital transformation

Paul Hobcraft

A recent Altimeter report “ the 2016 State of Digital Transformation ” discusses these problems, along with many others. For executives and senior leadership, the need to accelerate innovation (81%) was at the top of the digital transformation agenda. Link to the Altimeter Report “The 2016 State of Digital Transformation”.

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You Are Being Digitally Disrupted – Do Something About It

The Inovo Group

This is the AI-assisted world that is the result of the internet-of-things, blockchain, advanced analytics, machine learning, natural language processing or other digital technologies being implemented today. Moreover, there is a spectrum of leadership commitment that will affect the path your journey takes. Orton-Jones, C.;