Innovation Excellence
MARCH 7, 2024
GUEST POST from Shep Hyken Here we are at the beginning of 2024. The big trends in customer service and customer experience (CX) revolve around technology. Then along came technologies like ChatGPT, which was introduced at the end of 2022. Generative AI has been around for a while.
Christensen Institute
JANUARY 11, 2024
2023 was a landmark year for AI, with tools like ChatGPT, Midjourney, and Character.AI offering radical new ways to interact with technology. Now, as we step into 2024, let’s explore how AI might reshape education. As 2024 unfolds, the most impactful AI tools will be those that fuel the reinvention of schooling.
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PlanBox Innovation
DECEMBER 21, 2023
As we embark on the “ corporate innovation odyssey ” that is 2024 (as Planbox CEO Ludwig Melik calls it), equipping ourselves with the right features in our innovation toolkit cannot be overstated. But what exactly constitutes “must-have” features for innovation management in 2024? Follow me on LinkedIn.
Christensen Institute
JANUARY 4, 2024
That’s not a bad thing per se–skills matter and technology holds immense promise to deliver personalized content and experiences that build skills. I suspect that most discussions about AI in education in 2024 will be about efficiencies gained, not connections lost. Please share your thoughts!
Jeffrey Phillips
MAY 23, 2023
First is artificial intelligence, ML and ChatGPT and all of the new technology that will make people obsolete. New technologies and new services require new marketing and sales channels and messages, new support structures, new payment mechanisms. The interwoven layers of technology will create new jobs.
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