Innovation Excellence
APRIL 9, 2024
GUEST POST from Robyn Bolton It’s award season, which means that, as a resident of Boston, I have the responsibility and privilege to talk about The Departed (pronounced: The Dep-ah-ted). The film won the Oscar for Best Picture in 2007 and earned Martin Scorsese his first, and to date only, Academy Award for Best Director.
Harvard Business Review
APRIL 9, 2024
Research suggests that the most effective leaders adapt their style to different circumstances — be it a change in setting, a shift in organizational dynamics, or a turn in the business cycle. But what if you feel like you’re not equipped to take on a new and different leadership style — let alone more than one? In this article, the author outlines the six leadership styles Daniel Goleman first introduced in his 2000 HBR article, “Leadership That Gets Results,” and explains when to use each one.
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ImagineNation
APRIL 7, 2024
One of my coaching clients shared with me recently how she was feeling insecure in her job role and lacking motivation. The company she works for is acknowledged as an entrepreneurial industry leader. Because it is currently being challenged by poor sales performance, it has bunkered down and frozen any change initiatives, learning programs or new projects until mid-2025.
IdeaScale
APRIL 11, 2024
What is the Decision-Making Process? The decision-making process is defined as a systematic approach to making choices or selecting a course of action among several alternatives. It involves several steps, which can vary depending on the context, complexity, and significance of the decision.
Advertiser: ZoomInfo
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Digital Tonto
APRIL 7, 2024
The biggest misconception about change is that once people understand it, they will embrace it. That’s almost never true. If you intend to influence an entire organization, you have to assume the deck is stacked against you. You not only need to build support for an alternative vision of the future, you have to undermine the forces supporting the status quo.
Harvard Business Review
APRIL 11, 2024
Gartner research has found that managers today are accountable for 51% more responsibilities than they can effectively manage — and they’re starting to buckle under the pressure: 54% are suffering from work-induced stress and fatigue, and 44% are struggling to provide personalized support to their direct reports. Ultimately, one in five managers said they would prefer not being people managers given a choice.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
IdeaScale
APRIL 12, 2024
What is Business Process Mapping? Business process mapping is defined as the activity of creating visual representations that outline the steps, activities, and interactions involved in completing a specific business process or workflow.
Sopheon
APRIL 9, 2024
InnovationOps is the way of the future for any organization intent on efficient, repeatable and scalable innovation. By bringing together culture, ways of working, people and products, companies can operationalize innovation and bring every team member together under an overarching goal.
Harvard Business Review
APRIL 8, 2024
Most people can spot a toxic leader and connect the dots on why and how they are causing damage. But it’s much harder to recognize when well-intentioned leaders are actually hurting their teams because they aren’t aware of their negative impact, and team members aren’t always comfortable pushing back. If you’re a manager with a strong desire to be helpful to your team, be aware of these five common ways you may inadvertently hurt them despite your best intentions.
Innovation Excellence
APRIL 10, 2024
GUEST POST from Stefan Lindegaard What makes a team great? It’s a loaded question. Let’s dive in: you’re a team player, yes? But does your team prioritize collective growth and psychological safety? If so, there’s always room for further enhancement. Here’s my perspective, based on interacting with teams globally: 1.
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GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.
IdeaScale
APRIL 12, 2024
What is Process Mapping? Process mapping, also known as process visualization or flowcharting, is defined as a technique used to visually represent the steps and activities involved in a process or workflow.
Leapfrogging
APRIL 12, 2024
Leadership Skills and Emotional Intelligence The interplay between leadership skills and emotional intelligence is a dynamic force that can significantly impact the effectiveness of leaders in the corporate world. As organizations recognize the value of emotionally intelligent leaders, the focus on integrating emotional intelligence into leadership development has intensified.
Harvard Business Review
APRIL 12, 2024
When you’re a manager, at some point, regardless of how the circumstances arise, your team will blame you for something that’s making them unhappy, whether you have control over it or not. Being accused by your team of failing them in some way induces a threat state in your brain, impairing your ability to think clearly and triggering a variety of cognitive distortions and defensive behaviors.
Innovation Excellence
APRIL 11, 2024
GUEST POST from Shep Hyken My friend and fellow Customer Experience (CX) expert Brittany Hodak and I recently began a 52-week series for 2024 titled Shep and Brittany’s Super Amazing Show. In the second episode, rather than talk about what to do in 2024, we shared several tips on what not to do.
Speaker: Becky Parisotto and John Vurdelja
Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever
IdeaScale
APRIL 12, 2024
What is Organizational Structure? Organizational structure is defined as the framework of roles, responsibilities, authority relationships, and communication channels within an organization. It defines how tasks are divided, coordinated, and controlled to achieve the organization's objectives effectively.
Leapfrogging
APRIL 12, 2024
Unveiling Emotional Intelligence Emotional intelligence (EI) has emerged as a pivotal factor in leadership effectiveness, with an increasing number of organizations recognizing its value. This section provides an overview of what emotional intelligence is and its key components. Defining Emotional Intelligence Emotional intelligence refers to the ability to perceive, control, and evaluate emotions in oneself and others.
Harvard Business Review
APRIL 11, 2024
Platform providers typically display ratings information to the user in two ways. Incremental rating systems, employed by platforms like TaskRabbit and Airbnb, offer a detailed view by listing and often providing insights into every individual review score. Averaged rating systems, used by platforms such as Uber, Lyft, and DoorDash, present an overall score that aggregates all individual ratings.
Innovation Excellence
APRIL 12, 2024
GUEST POST from Mike Shipulski If the project could obsolete your best work, do it. Otherwise, do something else. But first, makes sure there’s solid execution on the turn-the-crank projects that pay the bills.
Speaker: Carolyn Clark and Miriam Connaughton
Forget predictions, let’s focus on priorities for the year and explore how to supercharge your employee experience. Join Miriam Connaughton and Carolyn Clark as they discuss key HR trends for 2025—and how to turn them into actionable strategies for your organization. In this dynamic webinar, our esteemed speakers will share expert insights and practical tips to help your employee experience adapt and thrive.
IdeaScale
APRIL 12, 2024
What is a Competitor Analysis? Competitor analysis is defined as the process of identifying, analyzing, and evaluating the strengths and weaknesses of competitors in a particular market or industry. It involves gathering information about competitors' strategies, products, market share, strengths, weaknesses, and other relevant factors to gain insights and inform strategic decision-making.
Leapfrogging
APRIL 12, 2024
The Power of Emotional Intelligence in Leadership Defining Emotional Intelligence Emotional intelligence (EI or EQ) refers to the capacity to understand and manage one’s own emotions, as well as recognize and influence the emotions of others. This concept extends beyond mere emotional awareness; it involves a leader’s ability to navigate social complexities and make decisions that achieve positive outcomes.
Harvard Business Review
APRIL 8, 2024
Times of substantial tech progress and change, like the current AI revolution, create fear and anxiety. This often causes leaders to fall back on their ego and emphasize their expertise, closing their minds and negatively impacting their people and organizations. Instead, leaders need to take on a beginner’s mindset of openness and curiosity. This is not easy.
Entrepreneur - Innovation
APRIL 9, 2024
Corporate intrapreneurs are uniquely positioned to lead the charge in harnessing the transformative power of artificial intelligence within their organizations. Here is how and why.
Advertiser: ZoomInfo
Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.
IdeaScale
APRIL 11, 2024
What is the Use Case Diagram? A Use Case Diagram is defined as a graphical representation of the interactions between users (actors) and a system. It illustrates the various ways in which users interact with a system to achieve specific goals or tasks.
Leapfrogging
APRIL 12, 2024
Introduction to Emotional Intelligence in Leadership Emotional intelligence has become a cornerstone in the realm of leadership development, recognized for its pivotal role in enhancing a leader’s effectiveness. Within the complex dynamics of modern businesses, leaders are seeking ways to navigate challenges and inspire their teams more effectively.
Harvard Business Review
APRIL 11, 2024
Sponsor content from EY.
Innovation Excellence
APRIL 7, 2024
GUEST POST from Geoffrey A. Moore By now you have heard that GenAI’s natural language conversational abilities are anchored in what one wag has termed “auto-correct on steroids.
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Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?
IdeaScale
APRIL 11, 2024
What is the Supply and Demand Curve? The supply and demand curve is defined as a fundamental concept in economics that illustrates the relationship between the quantity of a good or service that producers are willing to supply and the quantity that consumers are prepared to make purchases at different price points.
Leapfrogging
APRIL 12, 2024
Understanding Emotional Intelligence Emotional intelligence (EI) is the capacity to be aware of, control, and express one’s emotions judiciously and empathetically. It also encompasses the ability to handle interpersonal relationships judiciously and empathetically. Definition of Emotional Intelligence Emotional intelligence refers to the capability to recognize and understand personal emotions and the emotions of others.
Harvard Business Review
APRIL 10, 2024
In today’s always-on environment, AI tools can help marketers optimize and personalize their campaigns quickly and efficiently. But AI alone won’t yield meaningful campaigns. Impact-driving work requires both human ingenuity and machine speed — a combination marketers can’t fully embrace without daily practice. This article discusses how one team experimented with used AI to complement their creative marketers on various tasks, and how it resulted in their most impactful campaign to date.
Kainexus
APRIL 12, 2024
We are often asked if continuous improvement and operational excellence are the same. They are not, but they are closely related. Continuous improvement involves constantly improving your business processes to reduce waste, cut costs, improve quality, and maximize human potential. It focuses on making each existing process perfect. Operational excellence goes further.
Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali
As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.
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