November, 2023

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From Wheels to Web: The Innovations That Made Us

IdeaScale

Innovation! Without Pain There Is No Gain: Why is innovation so challenging? Thomas Edison underwent over 1,000 attempts before successfully inventing the light bulb. Visionaries like Karl Benz and Henry Ford dedicated over 20 years to inventing and reinventing, facing numerous unsuccessful attempts to achieve widespread adoption of the automobile. Even the internet encountered a [.

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Building a CFO-Ready Business Case for Innovation Management

HYPE Innovation

Learn why crafting a compelling business case is essential when implementing an innovation management platform. Make data-driven decisions for success.

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To Overcome Resistance To Change, You Need A Strategy, Not A Slogan

Digital Tonto

When we’re passionate about an idea, we want others to see it the same way we do, with all its beautiful complexity and nuance. We want to believe that if others can just understand the idea, they will embrace it. That’s why most change management practices focus on persuasion, explaining the need for change and creating a sense of urgency. But consider recent research that finds that we can’t even agree on simple concepts such as what a penguin is and it becomes clear that for any given initiat

Strategy 141
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Innovation thinking in Ecosystem and Generative AI design.

Paul Hobcraft

Innovation thinking in Ecosystem and Gen AI design I believe there is a real need to construct a different innovation process. We are rapidly seeing the past of innovating simply in terms of operating on our own. We must question partnerships we have seen work in the past and ask if they are suitable for the future. Innovation is undergoing a radical change, in opening up to technology, collaborative thinking and the value of generative AI thinking.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Famous for being Anonymous

Destination Innovation

Here is a lateral idea – become famous by remaining anonymous. Banksy, an elusive street artist whose identity remains unknown, has left an indelible mark on the global art scene with his thought-provoking and often politically charged works. Emerging from the graffiti subculture in Bristol, England, Banksy gained international acclaim for his distinctive stenciled artworks that blend dark humor, social commentary, and poignant messages.

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Made to last

Idea to Value

Over the weekend, we stayed with my parents. For my toddler, they brought out some of the toys they had kept from when I was still a baby. One of the hits was a wooden toy train set which must now be over 40 years old. And my child loved it (although there were significantly more “accidents” than I remember being responsible for). Still working after being more than 40 years old That made me think about how some things are built to last, while others are built to be consumed and then

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What is Customer Experience (CX) Innovation? Definition, Examples and why CX Experience matters?

IdeaScale

Table of Contents What is Customer Experience Innovation? Customer experience innovation is defined as the process of creating and implementing new ideas, strategies, technologies, or approaches to enhance the overall experience that customers have when interacting with a brand, product, or service. It involves identifying opportunities to deliver greater value, satisfaction, [.

Examples 130
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Can We Finally Kill The Idea Of Leaderless Organizations?

Digital Tonto

For a while now, management gurus such as Gary Hamel have been advocating for flatter organizations, yet there is little evidence that eliminating leaders is a viable model. In fact, when Wharton Professor Ronnie Lee took a close look at game software developers, he actually found that the number of levels of bureaucracy increased significantly, not decreased, over the last 50 years.

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Embrace AI-driven innovation, it is the future.

Paul Hobcraft

Embrace the future if AI-driven innovation. It has been amazing how AI generative thinking (GenAI) has taken hold. It has only been one year since the launch of ChatGPT, then with a follow-up of GPT-4. In a really fascinating routine or guide to how Generative AI developed, then you should read Bernard Marr’s post It is well worth the read. As he points out, “Today, Generative AI stands as a testament to the power of human imagination and technological innovation.

ChatGPT 182
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Ten Modern Examples of Bad Assumptions

Destination Innovation

Bernie Madoff Here are ten instances from the recent past where people or institutions made assumptions that turned out to be badly wrong: New Coke 1985: After many secret tests and focus groups, the Coca-Cola Company assumed that changing the formula for their flagship product would be well-received, but it led to a backlash from customers. Year 2000 Computer Bug: There were dire predictions and anticipation of widespread computer failures at the turn of the millennium due to the Y2K bug led to

Examples 169
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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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We could all benefit from more failures

Idea to Value

People are afraid of failure. In fact, people tend to avoid failing publicly wherever possible, especially in the workplace. This can result in people and projects trying to hide failure , or avoid trying things which challenge them at all so that they are less likely to fail. There are deep-rooted evolutionary reasons why we feel losses and negative experiences more strongly than successes, so we try and avoid the losses even if it means not experiencing potential successes as well.

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The Rise of the Meta City

Harvard Business Review

New York and Miami, Dubai and Cairo, the Bay Area and Austin. Pandemic-era migrations have created strong new connections between cities — and companies need to update their location strategy to keep up.

Strategy 142
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What is Business Process Innovation? Definition, Examples, Process and Best Practices

IdeaScale

Table of Contents What is Business Process Innovation? Business process innovation is defined as the significant and transformative changes made to existing processes within an organization to achieve better efficiency, effectiveness, and overall business performance. It involves reimagining, redesigning, and implementing new ways of conducting business activities with the aim of [.

Examples 130
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3 Stubborn Facts That Business Leaders Need To Accept

Digital Tonto

We need to constantly ask ourselves which ideas that are widely accepted today don’t hold water. Every era has its own fictions, things that are accepted because they are repeated, but lack any serious foundation. They become memes replicating themselves throughout the zeitgeist, rarely being questioned. When ideas are repeated often enough, we begin to take them as self-evident and don’t even question them.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Working together to shape innovation for meaningful change

Paul Hobcraft

Shaping Innovation for a Meaningful Change Following on from my initial post, “ Our Need is to Shape Innovation Dynamically, ” this post outlines the eight value-adding points that I can help build out and deliver alongside you in different delivery modules to fit your circumstances and budgets. My value proposition is to work together to create something that shapes innovation for a meaningful change.

Change 173
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Breaking free from the gravitational pull of conventional schooling

Christensen Institute

Conventional schooling just doesn’t work as well as it could for a lot of students. Day to day, many kids go through their classes confused, disengaged, or stressed; and unclear about what they’re working toward. Fixing these problems isn’t just about improving school quality. We need to reinvent schooling to adapt to kids’ needs, ignite their ambitions, and prepare them for the world they live in today.

Resources 131
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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The agent knows just how to console them — that’s the future we can build. As the sun rises on a new business horizon, a transformative alliance between Artificial Intelligence (AI) and Design Thinking is crafting a future where technology

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How Leaders Can Create a Purpose-Driven Culture

Harvard Business Review

Companies are increasingly emphasizing a corporate purpose beyond mere profitability. The success of this integration largely hinges on organizational culture. Leaders, spanning all tiers, need to genuinely exemplify and articulate the company’s values, as demonstrated by companies like Netflix and LUSH. It’s vital for employees to perceive their daily roles as contributing to this larger purpose, with firms like Atlassian and Cisco offering noteworthy models.

Culture 142
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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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What is Organizational Engagement? Definition, Importance and Effective Strategies

IdeaScale

Table of Contents What is Organizational Engagement? Organizational engagement is defined as the level of involvement, commitment, and connection that individuals within an organization have toward their work, the organization's goals, and its overall mission. It encompasses both the employees' emotional and intellectual involvement in their work and their dedication to contributing [.

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Why Is What We Know So Different From What We Do?

Digital Tonto

We’d like to think that if something is a good idea, can be proven to work, improve performance and make people’s lives better, that market and technological forces will somehow make it inevitable. Unfortunately, the history of the last half century makes it clear that’s not true. Most people in developed countries are worse off than a generation ago.

ChatGPT 128
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Design Thinking Requires the Human Touch in a World of Technology and GenAI.

Paul Hobcraft

Design thinking always requires the Human Touch. Design Thinking is seen as the essential element that will combine with technology and AI in the future, yet the need for the human touch will still be essential. As we form more around ecosystem thinking and design, design thinking will be essential as the significant enabler to creative input. There is a fascinating change by embracing Design Thinking principles differently in the future of innovation; organizations can foster a more profound cu

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Talk is cheap: Why students need immersive experiences to build strong professional networks

Christensen Institute

In July 2023, our team published “ People-powered pathways: Lessons in how to build students’ social capital through career-connected learning.” In the report, we describe successes and challenges in bringing social capital–building strategies to a variety of educational settings. Our observations draw from an 18-month pilot during which we leveraged our social capital playbook to provide direct support to a group of three intermediary organizations—Education Strategy Group, Generation Schools N

Report 120
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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

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Capturing Attention in the Digital Age: A Design Thinking Approach

Tullio Siragusa

Capturing Attention in the Digital Age: A Design Thinking Approach In the modern digital landscape, attention is the new currency, surpassing traditional commodities in value. This blog explores how Design Thinking, with its human-centered, creative problem-solving approach, can be pivotal in capturing and sustaining attention in a world where it is increasingly scarce.

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How to Self-Promote — Without Sounding Self-Centered

Harvard Business Review

Promoting your own accomplishments can feel uncomfortable, and poses a dilemma: It can make you appear more confident and capable, but can also make you seem less warm, less friendly, and more selfish. On the other hand, self-deprecation or deflecting credit, may make you seem approachable but it diminishes your competency. New research, based on a series of 11 studies, suggests that dual promotion — in which you compliment a colleague or peer while talking about your own accomplishments — can b

How To 139
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What is Continuous Improvement? Definition, Model, Methodology, Process and Examples

IdeaScale

Table of Contents What is Continuous Improvement? Continuous improvement, often referred to as continuous improvement process (CIP) or continuous improvement management (CIM), is defined as a systematic and ongoing effort to enhance products, services, or processes over time. The primary goal of continuous improvement is to incrementally make small, positive changes [.

Examples 130
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Eddie Van Halen, Simultaneous Innovation and the AI Regulation Conundrum

Innovation Excellence

GUEST POST from Pete Foley It’s great to have an excuse to post an Eddie Van Halen video to the innovation community. It’s of course fun just to watch Eddie, but I also have a deeper, innovation relevant reason for doing so. Art & Science: I’m a passionate believer in cross-pollination between art and science.

Video 116
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How Cutting Edge AI Tech Could Be Your Answer to Tackling Stress

Entrepreneur - Innovation

In today's stress-ridden world marked by conflicts and a multitude of life challenges most of us never saw coming, the urgent need for innovative solutions to address the pressing mental health crisis is evident. Here's how entrepreneurs and startups can use generative AI to provide essential support to employees, coworkers and society as a whole.

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Exploration and exploitation in market creation

Christensen Institute

Understanding a new concept can sometimes best be done by analyzing it through an older lens. Our last Thursday Theory Tips piece touched on the potential impact that creating new markets can bring to a nation’s development, and Efosa Ojomo’s latest piece demystifies the process of market creation. This piece will use the older, potentially more familiar, concept of exploration vs. exploitation to better understand what activities in the three phases of market creation might look like.

Marketing 119
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Turn Ideas Into Outcomes: A Framework for Maturing Your Innovation Portfolio

Innov8rs

Innov8rs | Innovation activity is at an all-time high. From idea competitions and startup incubators to virtual whiteboards and design thinking workshops, there is no shortage of mechanisms for brainstorming what’s possible in an organization. It’s exciting to have so many ideas to work with. But what happens next? Eventually, you need to identify which solutions best fit your business needs.

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How Generative AI Will Transform Knowledge Work

Harvard Business Review

Generative AI can be a boon for knowledge work, but only if you use it in the right way. New generative AI-enabled tools are rapidly emerging to assist and transform knowledge work in industries ranging from education and finance to law and medicine. Companies are starting to introduce generative AI-powered innovations into their processes, and to promulgate policies on how to use the tools safely.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.