Agile Airlines Collaboration Industry 
Business and Tech
AUGUST 26, 2021
The hospitality industry is facing rapid changes as technology advances and the modern consumer demands more. Jan Carlzon, ex-CEO of SAS Airlines, described each occasion when a guest interacts with the hotel or restaurant as “moments of truth.” Touchless service is a significant advancement in the hospitality industry.
CREATORS
NOVEMBER 18, 2019
Why Collaborating with your Competitors Can Be the Key to Innovation ** This is a continuation of the blogpost about different innovation governance models. the similar pursuit of collaboration and competition between firms producing or developing complementary or related products. What is Coopetition?
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Qmarkets
SEPTEMBER 24, 2020
Amazon shares how eliminating the ‘institutional no’ and ‘serial no’ from the management chain, to allow for a more collaborative process has helped the company establish its innovative culture. If these airlines had not innovated quickly in response to the crisis – would they have fared so well?
Qmarkets
SEPTEMBER 24, 2020
Amazon shares how eliminating the ‘institutional no’ and ‘serial no’ from the management chain, to allow for a more collaborative process has helped the company establish its innovative culture. If these airlines had not innovated quickly in response to the crisis – would they have fared so well?
Innovation Excellence
APRIL 20, 2020
Companies that refuse to give refunds for cancelled or delayed services may be helping out their short-term cash flow, but are seriously damaging customer relationships for the future (Airlines, Ticketmaster, Sports teams especially take note). And there will be far less tolerance for large organizations.
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