Agile Airlines Leadership Underperforming Technical Team 
Daniel Burrus
JULY 17, 2019
For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. One example is agility—the ability to respond quickly to changing events and market conditions.
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. They are not agile. Google Search Data for the phrase “digital transformation” from Google Trends.
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