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Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

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Robotic Process Automation: what changes with the automation process

mjvinnovation

American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Many problems with RPA stem from poor management of expectations. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line.

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The Role of Creativity in the Life of a Product Manager

Rmukesh Gupta

It occurred to him that it would be a good idea if he could develop a machine which could take these documents and create copies quickly and cheaply. It was still a struggle trying to convince someone to invest in the technology and develop it into product. Thus started the industry that revolutionised the world. to order a few.

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Are your users S.T.U.P.I.D?

Boxes and Arrows

They can be geniuses or morons, but if you don’t engage their intelligence, you can’t depend on their brain power. Call it concentration, or focus, we use more of our brain when engaged and need support when we are distracted. Start-ups often experience a shock when they emerge from the hothouse of heads-down development.

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